At a Glance
- Tasks: Join our team to handle repairs and maintenance for social housing properties across Cambridgeshire.
- Company: Fortem, part of the Willmott Dixon group, dedicated to community improvement.
- Benefits: Company van, fuel card, 25 days leave, gym discounts, and private healthcare.
- Other info: Join a Gold Investors in People company committed to equality and diversity.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ/City & Guilds or equivalent experience, plus a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
We have a new permanent opportunity to join our Fortem team on our Cambridge Housing Society contract as a Multi Skilled Trade in the Repairs & Maintenance team. As a Multi Skilled Tradesperson you will be responsible for most aspects of property maintenance and repairs to Social Housing Properties, covering Cambridgeshire and the surrounding areas, therefore travel is essential so you will need a full, UK driving licence. Core Hours are Monday-Friday 8.00am-4.30pm - Work Van, Fuel card, Power tools provided!
The Client: Our contract with Cambridge Housing Society launched on April 1st, 2025 and has been steadily building since then. This is a long term partnership with houses covering the whole of Cambridgeshire, from Wisbech down to Haverhill, although primarily situated in central Cambridge. There are nearly 3,000 properties, mostly houses and flats, and we look after their Repairs, Voids, Cyclical Works and Planned workstreams.
Duties & Responsibilities:
- Completing repairs work for all social housing properties as per the specification.
- Working in a timely and productive manner with specific turnaround deadlines as part of the repairs and maintenance team.
- Advising Supervisor in a timely manner when other trades are required.
- Working in partnership with other operatives to complete projects.
- Recording and submitting accurate data using relevant business systems electronic devices.
- Affording excellent customer service to client representatives and tenants.
- Arranging purchase of materials required to deliver the works in a planned and efficient manner.
- Comply with safeguarding policy and H&S standards at all times.
- Operating within the company's occupational road risk policies and procedures.
- Using a PDA smart phone to correspond daily with colleagues to update progress and completion information for your allocated work.
What You Will Need:
Essential criteria:
- NVQ/City & Guilds qualifications or equivalent in relevant field or qualified by experience will be considered.
- Full UK driving license.
Desirable criteria:
- Experience working within Social Housing.
Benefits:
- We provide a company Van and Fuel card for work purposes.
- 25 days annual leave + bank holidays & your birthday off.
- Pay review every year.
- 26 weeks full pay maternity leave.
- 8 weeks full pay paternity leave.
- Power Tools and PPE provided.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Vast directory of training on bespoke in-house Learning Management System.
- 24/7 access to GP appointment for you and your immediate family from Day 1.
- Private pension employer contribution 3-6%.
- Life Insurance, dental care, private healthcare insurance and eye care vouchers.
- Cycle-to-work scheme, mobile phone provider shopping discounts & more.
About Us: We are part of the Willmott Dixon group, established in 2002. Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Multi-Skilled Operative in Essex employer: Fortem
Fortem is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive benefits including a company van, generous leave policies, and access to training resources, employees are empowered to thrive in their roles while making a meaningful impact on the community through property maintenance and repairs in the beautiful Cambridgeshire area.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Skilled Operative in Essex
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for local community projects or offer your skills for free. It’s a great way to gain experience, meet new people, and show off your talents.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you’re interested in, like us at Fortem, and express your interest. A friendly email can go a long way!
✨Tip Number 4
Stay organised! Keep track of your applications, follow-ups, and networking efforts. This will help you stay on top of your job search and ensure you don’t miss any opportunities.
We think you need these skills to ace Multi-Skilled Operative in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant skills and experience for the Multi-Skilled Operative role. We want to see how your background fits with property maintenance and repairs, so don’t hold back on showcasing your qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Fortem and how you can contribute to our Repairs & Maintenance team. Keep it friendly and professional!
Show Off Your Customer Service Skills:Since you'll be interacting with tenants and client representatives, make sure to mention any previous customer service experience. We value excellent communication and a positive attitude, so let that shine through in your application!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Fortem
✨Know Your Trade
Make sure you brush up on your technical skills and knowledge related to property maintenance and repairs. Be ready to discuss your qualifications, like NVQ or City & Guilds, and any relevant experience you've had in social housing. This will show that you're not just qualified but also passionate about the work.
✨Showcase Your Team Spirit
Since the role involves working closely with other operatives, be prepared to share examples of how you've successfully collaborated in past projects. Highlight your ability to communicate effectively and support your team, as this is crucial for completing tasks efficiently.
✨Customer Service Matters
Excellent customer service is key in this role. Think of instances where you've gone above and beyond for clients or tenants. Be ready to explain how you handle difficult situations and ensure satisfaction, as this will demonstrate your commitment to quality service.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd approach a specific repair task or manage your time effectively. Practise answering these types of questions so you can showcase your problem-solving skills and ability to work under pressure.
