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For Companies At a Glance
- Tasks: Join our team as a Plumber/Multi, completing repairs and maintenance across various properties.
- Company: Fortem, part of the Willmott Dixon group, dedicated to quality property solutions.
- Benefits: Enjoy a company van, competitive pay, 25 days leave, and bonuses up to 5%.
- Why this job: Make a real difference in communities while developing your skills in a supportive environment.
- Qualifications: NVQ/City & Guilds in Carpentry/Plumbing or equivalent experience required.
- Other info: Join a Gold Investors in People company committed to equality and diversity.
The predicted salary is between 30000 - 42000 £ per year.
Due to continued successful growth, we have an excellent permanent opportunity to join our Fortem team at Stonewater as a Plumber/Multi. The office is based in Chippenham and so all interviews, training and meetings will be held there, but the work will be covering properties in Chippenham, Bristol and Swindon so travel is essential. Core Hours are Monday-Friday 8.00am-4.30pm - Work Van, Fuel card, Power tools provided!
As a Plumber/Multi you will ensure all work is undertaken to a high standard with the minimum of supervision. The Multi Trade takes ownership of work, operating within the company Health and Safety guidelines, and remaining within budget and time parameters, whilst being courteous and professional around the residents.
The contract with Stonewater is long term with the option to extend the partnership again. On our contract we cover over 7,500 houses in 4 different areas of the South-West, from Taunton and Yeovil, over to Bristol and Swindon and down to Salisbury and Bournemouth. We currently deliver Repairs & Maintenance, Voids, Capital Works and an Electrical Service program. We pride ourselves on our great customer service and our senior leadership team has years of experience within this sector which can help you develop your learning and knowledge base.
Duties & Responsibilities
- Completing Plumbing and basic carpentry repairs work for all social housing properties as per the specification, working in a timely and productive manner with specific turnaround deadlines as part of the repairs and maintenance team.
- Advising Supervisor in a timely manner when other trades are required.
- Working in partnership with other operatives to complete projects.
- Recording and submitting accurate data using relevant business systems electronic devices.
- Affording excellent customer service to client representatives and tenants.
- Arranging purchase of materials required to deliver the works in a planned and efficient manner.
- Comply with safeguarding policy and H&S standards at all times.
- Operating within the company's occupational road risk policies and procedures.
- Using a PDA smart phone to correspond daily with colleagues to update progress and completion information for your allocated work.
What You Will Need
Essential Criteria:
- NVQ/City & Guilds qualifications or equivalent in Carpentry/Plumbing / OR Qualified by experience will be considered.
- Full UK driving license - No driving bans in the past 5 years.
- Must be able to successfully pass basic DBS check.
Desirable but not essential:
- Social Housing experience.
Benefits
- We provide a company Van for work and Fuel card.
- Eligible for bonus up to 5%.
- 25 days annual leave + bank holidays & your birthday off (34 days total).
- Pay review every year.
- 26 weeks full pay maternity leave.
- 8 weeks full pay paternity leave.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Vast directory of training on bespoke in-house Learning Management System.
- Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more.
We are part of the Willmott Dixon group, established in 2002. Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers.
We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Plumber/Multi in Chippenham employer: Fortem
Contact Detail:
Fortem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber/Multi in Chippenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fortem and Stonewater. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a Plumber/Multi can benefit the team and improve customer service. Confidence is key!
✨Tip Number 3
Dress the part! Even if it’s a plumbing role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Plumber/Multi in Chippenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing and carpentry skills, especially any relevant qualifications like NVQ or City & Guilds. We want to see how your experience aligns with the role, so don’t hold back on showcasing your best work!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Fortem. Mention your customer service skills and any experience in social housing to really grab our attention.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure we can easily understand your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have available!
How to prepare for a job interview at Fortem
✨Know Your Stuff
Make sure you brush up on your plumbing and carpentry skills before the interview. Be ready to discuss your qualifications, whether it's your NVQ/City & Guilds or your hands-on experience. They’ll want to know how you can apply your skills in real-world scenarios, so think of examples that showcase your expertise.
✨Show Off Your Customer Service Skills
Since this role involves working closely with tenants and client representatives, be prepared to talk about your approach to customer service. Share specific instances where you’ve gone above and beyond to ensure satisfaction, as this will highlight your professionalism and courtesy.
✨Be Ready for Teamwork Questions
This job requires collaboration with other trades and operatives, so expect questions about teamwork. Think of examples where you successfully worked with others to complete a project or resolve an issue. Emphasising your ability to communicate and cooperate will show you’re a great fit for their team.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety guidelines relevant to plumbing and maintenance work. Be ready to discuss how you prioritise safety on the job and any experiences where you’ve had to navigate safety challenges. This shows you take the role seriously and are committed to maintaining a safe working environment.