Customer Liaison Officer - New Sanctuary in Chester
Customer Liaison Officer - New Sanctuary

Customer Liaison Officer - New Sanctuary in Chester

Chester Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Be the voice of our customers and ensure their needs are met effectively.
  • Company: Join Fortem, a leader in carbon reduction and sustainability initiatives.
  • Benefits: Enjoy a permanent role with competitive pay and a supportive work environment.
  • Why this job: Make a real difference in your community while working towards a sustainable future.
  • Qualifications: Experience in customer service and strong communication skills required.
  • Other info: Work Monday to Friday, 8am-4:30pm, with opportunities for growth.

Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our North West operations. This is a permanent role and the core working hours are Monday to Friday 8am-4:30pm.

The Project Fortem have partnered with Sanctuary Group to deliver an ambitious carbon reduction and net zero programme.

Customer Liaison Officer - New Sanctuary in Chester employer: Fortem

Fortem is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. Located in the North West, our team enjoys a balanced work-life schedule with core hours from 8am to 4:30pm, alongside opportunities for career advancement within our ambitious projects focused on sustainability and community impact.
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Contact Detail:

Fortem Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Liaison Officer - New Sanctuary in Chester

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Fortem or Sanctuary Group on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching common questions for Customer Liaison Officers. We can practice our answers with a friend or in front of the mirror to boost our confidence.

✨Tip Number 3

Show off your passion for carbon reduction and net zero initiatives during the interview. We want to demonstrate that we’re not just looking for any job, but that we genuinely care about the mission of Fortem.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team.

We think you need these skills to ace Customer Liaison Officer - New Sanctuary in Chester

Customer Service Skills
Communication Skills
Problem-Solving Skills
Project Management
Team Collaboration
Attention to Detail
Adaptability
Stakeholder Engagement

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.

Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We love it when applicants tailor their documents to highlight relevant skills and experiences that match the Customer Liaison Officer role. Show us why you're the perfect fit!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and enthusiasm for the role.

Apply Through Our Website: Make sure to apply through our website by clicking the relevant button. It’s the easiest way for us to receive your application and ensures you’re considered for the position!

How to prepare for a job interview at Fortem

✨Know the Company Inside Out

Before your interview, make sure you research Fortem and their partnership with Sanctuary Group. Understand their mission, values, and recent projects, especially around carbon reduction and net zero initiatives. This will show your genuine interest and help you connect your skills to their goals.

✨Prepare for Customer Scenarios

As a Customer Liaison Officer, you'll need to handle various customer interactions. Think of specific examples from your past experiences where you've successfully resolved issues or improved customer satisfaction. Be ready to discuss these scenarios in detail during the interview.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and respect the company culture. Aim for business casual unless you know the company leans more formal.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the carbon reduction programme, or how success is measured in this role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

Customer Liaison Officer - New Sanctuary in Chester
Fortem
Location: Chester

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