Fortem is seeking an experienced Customer Liaison Officer for a permanent onsite role in the South Birmingham area. You will lead resident engagement and act as the main contact for residents, coordinating access and ensuring smooth delivery of capital works and retrofit projects.
The role requires strong communication, empathy, and the ability to handle sensitive situations. Driving licence and proficiency in MS Office are essential, with a benefits package including salary, bonus potential,
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Resident Liaison & Community Engagement Officer in Birmingham employer: Fortem
Amplius Housing is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries, generous leave policies, and a commitment to career progression through extensive training opportunities, we ensure our team members thrive in their roles. Our focus on social housing means that your work directly contributes to improving the lives of residents across Northamptonshire, making every day meaningful and rewarding.
