Fortem Solutions is recruiting a Regional Customer Care Manager for the North, based in Sheffield with flexible working. You will lead our Customer Care teams across Capital and Retrofit contracts, ensuring delivery of a consistent, high-quality customer experience and alignment with the Every Home Matters Promise.
You will work closely with the National Customer Care Manager to embed strategy, lead regional teams, manage escalations and present insights to stakeholders, while supporting bids
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North Regional Customer Care Lead in Sheffield employer: Fortem Solutions
Fortem is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises employee growth and well-being. With competitive benefits such as a company van, generous leave policies, and extensive training opportunities, we empower our Electricians to excel in their roles while making a meaningful impact in the social housing sector across Rugby and beyond. Join us in our mission to provide safe and decent homes, where every team member is valued and encouraged to thrive.
