At a Glance
- Tasks: Join our team as a Plumber/Multi, completing repairs and maintenance across properties.
- Company: Fortem, part of the Willmott Dixon group, dedicated to quality property solutions.
- Benefits: Enjoy a company van, fuel card, 25 days leave, and annual pay reviews.
- Other info: Join a diverse team with excellent career growth and training opportunities.
- Why this job: Make a real difference in communities while developing your skills in a supportive environment.
- Qualifications: NVQ/City & Guilds in Carpentry/Plumbing or equivalent experience required.
The predicted salary is between 30000 - 40000 € per year.
Due to continued successful growth, we have an excellent permanent opportunity to join our Fortem team at Stonewater. The office is based in Chippenham and so all interviews, training and meetings will be held there, but the work will be covering properties in Chippenham, Bristol and Swindon so travel is essential. Core Hours are Monday-Friday 8.00am-4.30pm. Work Van, Fuel card, Power tools provided!
As a Plumber/Multi you will ensure all work is undertaken to a high standard with the minimum of supervision. The Multi Trade takes ownership of work, operating within the company Health and Safety guidelines, and remaining within budget and time parameters, whilst being courteous and professional around the residents.
The Customer
Our contract with Stonewater is long term with the option to extend the partnership again. On our contract we cover over 7,500 houses in 4 different areas of the South-West, from Taunton and Yeovil, over to Bristol and Swindon and down to Salisbury and Bournemouth. We currently deliver Repairs & Maintenance, Voids, Capital Works and an Electrical Service program. We pride ourselves on our great customer service and our senior leadership team has years of experience within this sector which can help you develop your learning and knowledge base.
Duties & Responsibilities
- Completing Plumbing and basic carpentry repairs work for all social housing properties as per the specification, working in a timely and productive manner with specific turnaround deadlines as part of the repairs and maintenance team.
- Advising Supervisor in a timely manner when other trades are required.
- Working in partnership with other operatives to complete projects.
- Recording and submitting accurate data using relevant business systems electronic devices.
- Affording excellent customer service to client representatives and tenants.
- Arranging purchase of materials required to deliver the works in a planned and efficient manner.
- Comply with safeguarding policy and H&S standards at all times.
- Operating within the company’s occupational road risk policies and procedures.
- Using a PDA smart phone to correspond daily with colleagues to update progress and completion information for your allocated work.
What You Will Need
Essential Criteria:
- NVQ/City & Guilds qualifications or equivalent in Carpentry/Plumbing / OR Qualified by experience will be considered.
- Full UK driving license - No driving bans in the past 5 years.
- Must be able to successfully pass basic DBS check.
Desirable but not essential:
- Social Housing experience.
Benefits
- We provide a company Van for work and Fuel card.
- Eligible for bonus up to 5%.
- 25 days annual leave + bank holidays & your birthday off (34 days total).
- Pay review every year.
- 26 weeks full pay maternity leave.
- 8 weeks full pay paternity leave.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Vast directory of training on bespoke in-house Learning Management System.
- Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more.
Who We Are
We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Plumber/Multi in Swindon employer: Fortem Cares
Fortem is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With a commitment to high-quality service in the social housing sector, employees benefit from comprehensive training opportunities, competitive pay, and generous leave policies, including 25 days annual leave plus bank holidays. Located in Chippenham, our team enjoys a collaborative environment, access to essential tools and resources, and a strong focus on health and safety, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber/Multi in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fortem and Stonewater. Understand their values, projects, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a Plumber/Multi align with the job description. Highlight your experience in social housing and your commitment to high standards and customer service.
✨Tip Number 3
Dress the part! Even though it’s a practical role, showing up smartly dressed can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a chance to reiterate why you’d be a great fit for the team!
We think you need these skills to ace Plumber/Multi in Swindon
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your NVQ/City & Guilds qualifications or any relevant experience in plumbing and carpentry. We want to see what makes you the perfect fit for our team!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Plumber/Multi role. It shows us you’re genuinely interested.
Be Professional and Courteous:Since you'll be working around residents, it’s important to convey your professionalism in your application. Share examples of how you've provided excellent customer service in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Fortem Cares
✨Know Your Stuff
Make sure you brush up on your plumbing and carpentry skills. Be ready to discuss your qualifications, like your NVQ or City & Guilds, and any relevant experience you have. They’ll want to know you can handle the job with minimal supervision.
✨Show Off Your Customer Service Skills
Since this role involves working in social housing, it’s crucial to demonstrate your ability to provide excellent customer service. Think of examples where you've gone above and beyond for clients or residents, and be prepared to share those stories.
✨Be Ready to Talk Safety
Health and safety is a big deal in this role. Familiarise yourself with the company’s health and safety guidelines and be prepared to discuss how you’ve adhered to safety protocols in past jobs. This shows you take the responsibility seriously.
✨Plan Your Journey
Since the work covers areas like Chippenham, Bristol, and Swindon, make sure you know how to get to the interview location in Chippenham. Arriving on time shows professionalism and respect for their time, which is key in this industry.
