Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers to ensure smooth delivery of housing projects.
- Company: Fortem Cares, a leader in social housing solutions.
- Benefits: 25 days annual leave, extensive training, and family healthcare support.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong complaint handling, negotiation, and resilience skills required.
The predicted salary is between 30000 - 40000 £ per year.
Fortem Cares is looking for a skilled Customer Liaison Officer to join their Orbit Housing Planned works team in Stratford-upon-Avon. In this role, you will engage with customers and residents to ensure smooth delivery of social housing projects. Strong skills in complaint handling, negotiation, and resilience are essential.
The position offers full-time hours, 25 days annual leave, and various employee benefits, including extensive training opportunities and family healthcare support.
Site-Based Customer Liaison – Housing Projects in Stratford-upon-Avon employer: Fortem Cares
Contact Detail:
Fortem Cares Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site-Based Customer Liaison – Housing Projects in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Fortem Cares or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer liaison roles. Think about your past experiences with complaint handling and negotiation, and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show your passion for social housing projects! When you get the chance, express why you care about making a difference in the community. This enthusiasm can really resonate with hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Site-Based Customer Liaison – Housing Projects in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer liaison and any relevant skills like complaint handling and negotiation. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about social housing projects and how your resilience will help us deliver exceptional service to our customers.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of past experiences that demonstrate your ability to engage with customers effectively. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Fortem Cares
✨Know Your Stuff
Before the interview, make sure you understand Fortem Cares and their mission. Familiarise yourself with their housing projects and values. This will help you demonstrate your genuine interest in the role and how you can contribute to their goals.
✨Showcase Your Skills
Prepare specific examples that highlight your skills in complaint handling, negotiation, and resilience. Think of situations where you've successfully resolved issues or negotiated outcomes. This will give you a chance to show how you can handle challenges in the role.
✨Engage with Empathy
As a Customer Liaison Officer, you'll be working closely with residents. Practice active listening and empathetic communication during the interview. Show that you understand the importance of customer engagement and how it impacts project delivery.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, and the specific challenges they face in housing projects. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.