At a Glance
- Tasks: Lead large-scale social housing refurbishment projects and ensure top-notch delivery standards.
- Company: Fortem Solutions, part of the Willmott Dixon group, committed to community improvement.
- Benefits: Competitive salary, generous leave, company car options, and health benefits.
- Other info: Join a Gold Investors in People company that values diversity and growth.
- Why this job: Make a real difference in communities while developing your leadership skills.
- Qualifications: Experience in managing large refurbishment programmes and strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
Due to our continued growth we’re currently recruiting for an experienced Operations Manager to join Fortem Solutions, this role will be covering the North West regions.
This senior operational position will be an integral role with direct responsibility for the safe and effective delivery of large scale social housing refurbishment projects.
This will include internal and external housing refurbishment and retrofit programs.
The Customer
This will be working within our Northern Projects division.
Duties and Responsiblities
- Promote and maintain the highest standards of health, safety and environmental management.
- Have full operational responsibility for this social housing refurbishment contract.
- Develop and monitor project strategies to achieve the company’s sustainability objectives.
- Leading a team of direct staff (Site Managers, Project Managers, Commercial, Admin support plus contractors).
- Establish quality standards on site and ensure quality of delivery in accordance with specifications, project requirements, timescale and to
- Identify and manage commercial risk.
- Liaise with the commercial team to provide estimates, information for tenders, pricing analysis, updated projections, and ongoing commercial project data.
- Develop excellent relationships with client representatives, consultants, and supply chain.
- Recruit, train, develop, motivate retain high quality Fortem staff to deliver high levels of service delivery.
- Understand contract requirements, control cost and deliver projects in line with budget and project timescales provide support where required.
- Provide technical support and advice to the client and project team.
- Ensure a robust strategy is in place for dealing with complaints and managing defects.
- Produce and ensure accurate monthly financial and departmental reporting.
- What You Will Need
- Experience of working on and managing large scale refurbishment programmes
- Experience of working within housing association/social housing contracts
- NVQ L6 (Construction) or equivalent
- Experience of managing multi-million-pound construction projects
- Excellent leadership, communication and management skills
- Experienced leader with excellent communication skills
- Experience within the Retrofit sector would be highly advantageous
- Experience of high risk/high rise buildings
- Competitive salary based on experience
- £4,000 motor expenditure allowance or company car
- Salary sacrifice company car scheme
- 25 days annual leave + bank holidays & your birthday off (or the nearest Friday/Monday, if it falls on a weekend) 26 weeks full pay maternity leave
- Company pension
- Discounted gym memberships at national and local gyms
- Up to £3,000 colleague referral fee
- Other benefits including dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more
- Who We Ae
We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly.
Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services.
Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon.
Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers.
We have an established track record of improving communities and creating better places for people to work and live.
We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Please apply with your updated CV or contact us at the Recruitment team.
Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV’s from agencies. If speculative CVs are sent, no fee will be applicable.
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Operations Manager employer: Fortem Cares
Fortem Cares is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, a company van, generous leave, and various perks, our team members enjoy a fulfilling work-life balance while making a meaningful impact in the communities of Peterborough, Northamptonshire, and Leicestershire.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Fortem Cares, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Operations Manager at Fortem Cares.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Fortem Cares
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
