At a Glance
- Tasks: Support HR operations and provide first-line assistance on enquiries.
- Company: Join Fortem Solutions, a leader in the Social Housing sector.
- Benefits: Enjoy 25 days leave, annual bonuses, and flexible working options.
- Other info: Access to extensive training and a range of employee benefits.
- Why this job: Make a difference in HR while growing your career in a supportive environment.
- Qualifications: Experience in admin roles, preferably within HR; CIPD qualification is a plus.
The predicted salary is between 30000 - 40000 € per year.
Fortem Solutions are currently recruiting for an HR Administrator to join our team, based in our Head Office in Hitchin. We are looking for someone to undertake all HR administration duties, act as first line support on the HR service desk and assist with all standard enquiries and advice, escalating as required and appropriate.
The Company
Fortem Solutions are a nationwide business specialising in the Social Housing sector. We provide Repairs & Maintenance, Retrofit, Capital Works and Decarbonisation workstreams within Local Authorities and Housing Associations.
Duties & Responsibilities
- As the HR Administrator you will work with the HR team to provide a fast, efficient and professional telephone based service aiming for a high percentage of first time resolution prior to escalation.
- Producing management statistics and reports relating to the Board Pack.
- Managing the administration of offers, changes, transfers and leavers.
- All ad‑hoc administration duties as requested by the business or Team.
What You Will Need
Essential
- Previous experience working in an Admin role, preferably within HR.
- Experience in managing varied administration tasks.
- Experience of managing problems by identifying potential solutions.
Desirable
- Previous experience working in either an HR or Recruitment function.
- CIPD qualified or working towards.
Benefits
- Annual bonus up to 10% of basic salary.
- 25 days annual leave & your birthday off.
- Pay review every year.
- 26 weeks full pay maternity leave.
- 8 weeks full pay paternity leave.
- £1,000 towards home electric car set up.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Vast directory of training on bespoke in‑house Learning Management System.
- Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle‑to‑work scheme, mobile phone provider discounts & more.
Who We Are
Fortem are a Willmott Dixon Group Company, delivering a range of internal and external property repairs on a 24/7 basis, refurbishes vacant properties back to lettings standards, provides statutory compliance services including gas, electrical and fire safety as well as installing a wide variety of home improvements such as Kitchens, Bathrooms, Roofs and Windows and energy efficiency measures through retrofit programmes. As such, they benefit from the credibility and recognition associated with a large and long‑established brand – whilst as a standalone business within the Group, they maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace.
HR Admin in London employer: Fortem Cares
Fortem Solutions is an excellent employer, offering a supportive work culture that prioritises employee growth and well-being. With a comprehensive benefits package including annual bonuses, generous leave policies, and extensive training opportunities, employees are empowered to thrive in their roles while contributing to meaningful projects within the social housing sector. Located in Hitchin, our Head Office fosters a collaborative environment where every team member's contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land HR Admin in London
✨Tip Number 1
Get to know the company! Research Fortem Solutions and their work in the social housing sector. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since the HR Admin role involves a lot of telephone support, make sure you're comfortable speaking clearly and confidently over the phone. Role-play with a friend if you need to!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to stand out in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Fortem team!
We think you need these skills to ace HR Admin in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Admin role. Highlight your previous admin experience, especially in HR, and showcase any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your experience aligns with our needs. Keep it friendly and professional – we love a personal touch!
Showcase Problem-Solving Skills:Since the role involves managing varied administration tasks and problem-solving, be sure to include examples of how you've tackled challenges in the past. We appreciate candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Fortem Solutions!
How to prepare for a job interview at Fortem Cares
✨Know Your HR Basics
Brush up on your HR knowledge, especially around administration tasks and common HR queries. Familiarise yourself with the key responsibilities of the role at Fortem Solutions, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed varied administration tasks and resolved issues in previous roles. Highlight specific situations where you identified potential solutions, as this will demonstrate your proactive approach to problem-solving.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle HR service desk enquiries. Think about how you would respond to common HR situations and be ready to explain your thought process clearly and concisely.
✨Ask Insightful Questions
Prepare thoughtful questions about the HR team’s structure, the company culture at Fortem Solutions, and their approach to employee development. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
