At a Glance
- Tasks: Support HR operations and provide first-line assistance on enquiries.
- Company: Join Fortem Solutions, a leader in the Social Housing sector.
- Benefits: Enjoy competitive pay, annual bonuses, and generous leave policies.
- Other info: Access extensive training and career development opportunities.
- Why this job: Make a difference in HR while working for a reputable company.
- Qualifications: Experience in admin roles, preferably within HR, is essential.
The predicted salary is between 30000 - 40000 € per year.
Fortem Solutions are currently recruiting for an HR Administrator to join our team, based in our Head Office in Hitchin. We are looking for someone to undertake all HR administration duties, act as first line support on the HR service desk and assist with all standard enquiries and advice, escalating as required and appropriate.
The Company
Fortem Solutions are a nationwide business specialising in the Social Housing sector. We provide Repairs & Maintenance, Retrofit, Capital Works and Decarbonisation workstreams within Local Authorities and Housing Associations.
Duties & Responsibilities
- Work with the HR team to provide a fast, efficient and professional telephone based service aiming for a high percentage of first time resolution prior to escalation.
- Producing management statistics and reports relating to the Board Pack.
- Managing the administration of offers, changes, transfers and leavers.
- All ad‑hoc administration duties as requested by the business or Team.
What You Will Need
Essential
- Previous experience working in an Admin role, preferably within HR.
- Experience in managing varied administration tasks.
- Experience of managing problems by identifying potential solutions.
Desirable
- Previous experience working in either an HR or Recruitment function.
- CIPD qualified or working towards.
Benefits
- Annual bonus up to 10% of basic salary.
- 25 days annual leave & your birthday off.
- Pay review every year.
- 26 weeks full pay maternity leave.
- 8 weeks full pay paternity leave.
- £1,000 towards home electric car set up.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Vast directory of training on bespoke in‑house Learning Management System.
- Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle‑to‑work scheme, mobile phone provider discounts & more.
Who We Are
Fortem are a Willmott Dixon Group Company, delivering a range of internal and external property repairs on a 24/7 basis, refurbishes vacant properties back to lettings standards, provides statutory compliance services including gas, electrical and fire safety as well as installing a wide variety of home improvements such as Kitchens, Bathrooms, Roofs and Windows and energy efficiency measures through retrofit programmes. As such, they benefit from the credibility and recognition associated with a large and long‑established brand – whilst as a standalone business within the Group, they maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace.
HR Admin employer: Fortem Cares
Fortem Solutions is an exceptional employer, offering a supportive work culture that prioritises employee growth and well-being. Located in Hitchin, our HR Administrator role provides opportunities for professional development through extensive training resources, alongside competitive benefits such as an annual bonus, generous leave policies, and a range of health and wellness perks. Join us to be part of a dedicated team making a meaningful impact in the social housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land HR Admin
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Fortem Solutions on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you'd handle specific admin tasks or tricky enquiries. We want you to show off your problem-solving skills and experience!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and confident when you walk into that interview. It shows you’re serious about the role and ready to represent Fortem Solutions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great way to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace HR Admin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Admin role. Highlight your previous admin experience, especially in HR, and showcase any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the HR field and how your experience aligns with our needs at Fortem Solutions. Keep it friendly and professional – we love a personal touch!
Showcase Problem-Solving Skills:Since the role involves managing varied administration tasks and problem-solving, be sure to include examples of how you've tackled challenges in past roles. We’re looking for proactive thinkers who can find solutions before escalating issues.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Fortem Cares
✨Know Your HR Basics
Brush up on your HR knowledge, especially around administration tasks and common HR processes. Being able to discuss topics like employee onboarding, data management, and compliance will show that you’re ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled administrative challenges in the past. Fortem Solutions values someone who can identify issues and propose solutions, so think of specific instances where you’ve made a positive impact.
✨Familiarise Yourself with Fortem Solutions
Do some research on Fortem Solutions and their role in the social housing sector. Understanding their services and values will help you tailor your answers and demonstrate your genuine interest in the company.
✨Practice Your Communication Skills
As an HR Administrator, you'll be the first point of contact for many enquiries. Practise clear and concise communication, both verbal and written. Consider doing mock interviews to refine your responses and ensure you come across as professional and approachable.
