Overview
Fortell.ai is a fast-growing conversational AI company working with governments, non-profits, and car dealers across 30 countries. Our mission is to radically enhance customer communication through voice AI, SMS, email, and WhatsApp.
The Role
We are looking for a Product Manager who will help us design and deliver world-class conversational agents for voice AI. You’ll work directly with clients, translate their needs into structured call journeys, and relentlessly test until the experience is seamless. This role is perfect for someone who thrives on detail, persistence, and problem-solving.
What You’ll Do
- Meet with clients to understand their communication challenges and goals.
- Map and design customer call flows and conversational journeys.
- Implement and configure voice AI solutions tailored to client needs.
- Test obsessively to ensure quality, reliability, and smooth experiences.
- Collaborate with engineers and designers to deliver zero-to-one products.
- Document processes, learnings, and improvements for scale.
What We’re Looking For
- A relentless, detail-obsessed problem solver.
- Persistence — you don’t stop until the product works flawlessly.
- Strong interest in conversational AI, UX, or customer communication.
- Clear communicator who can translate client needs into technical requirements.
- Bonus: experience with call centers, chatbots, or customer service operations.
Why Join Fortell.ai
- Be at the forefront of the voice AI revolution.
- Work with a global client base — from UNICEF to leading automotive brands.
- Grow quickly in a company scaling across multiple industries.
- A culture that values obsession, persistence, and creativity.
Salary: Up to £70,000 plus meaningful equity.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Product Management and Marketing
Industries
- Technology, Information and Internet
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Product Manager employer: Fortell.ai
Fortell.ai is an exceptional employer for those passionate about conversational AI, offering a dynamic and flexible work environment that fosters creativity and innovation. With opportunities to collaborate with a diverse global client base and a culture that prioritises persistence and problem-solving, employees can expect meaningful growth and the chance to make a significant impact in the industry. Join us to be part of a revolutionary journey in enhancing customer communication while enjoying competitive compensation and equity options.
