At a Glance
- Tasks: Design and deliver world-class conversational agents for voice AI.
- Company: Fast-growing conversational AI company with a global impact.
- Benefits: Competitive salary, equity options, and rapid career growth.
- Other info: Dynamic culture that values creativity and persistence.
- Why this job: Join the voice AI revolution and work with top global clients.
- Qualifications: Detail-oriented problem solver with a passion for customer communication.
The predicted salary is between 70000 - 70000 £ per year.
Fortell.ai is a fast-growing conversational AI company working with governments, non-profits, and car dealers across 30 countries. Our mission is to radically enhance customer communication through voice AI, SMS, email, and WhatsApp.
We are looking for a Product Manager who will help us design and deliver world-class conversational agents for voice AI. You’ll work directly with clients, translate their needs into structured call journeys, and relentlessly test until the experience is seamless. This role is perfect for someone who thrives on detail, persistence, and problem-solving.
What You’ll Do
- Meet with clients to understand their communication challenges and goals.
- Map and design customer call flows and conversational journeys.
- Implement and configure voice AI solutions tailored to client needs.
- Test obsessively to ensure quality, reliability, and smooth experiences.
- Collaborate with engineers and designers to deliver zero-to-one products.
- Document processes, learnings, and improvements for scale.
What We’re Looking For
- A relentless, detail-obsessed problem solver.
- Persistence — you don’t stop until the product works flawlessly.
- Strong interest in conversational AI, UX, or customer communication.
- Clear communicator who can translate client needs into technical requirements.
- Bonus: experience with call centers, chatbots, or customer service operations.
Why Join Fortell.ai
- Be at the forefront of the voice AI revolution.
- Work with a global client base — from UNICEF to leading automotive brands.
- Grow quickly in a company scaling across multiple industries.
- A culture that values obsession, persistence, and creativity.
Salary: Up to £70,000 plus meaningful equity.
Seniority level: Entry level
Employment type: Full-time
Job function: Product Management and Marketing
Industries: Technology, Information and Internet
Product Manager employer: Fortell.ai
Contact Detail:
Fortell.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Product Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions related to product management and conversational AI. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in the past. This will demonstrate your persistence and detail-oriented mindset, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Manager role. Highlight your experience with conversational AI, UX, or customer communication, and don’t forget to showcase any relevant projects that demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about voice AI and how your persistence and attention to detail make you the perfect fit for our team. Be sure to connect your past experiences to the role.
Showcase Your Communication Skills: As a Product Manager, clear communication is key. In your application, make sure to convey your ability to translate client needs into technical requirements. Use straightforward language and structure your thoughts clearly.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Fortell.ai
✨Know Your Product Inside Out
Before the interview, make sure you understand Fortell.ai's products and services. Familiarise yourself with their conversational AI solutions and think about how you can contribute to enhancing customer communication. This will show your genuine interest and help you answer questions more effectively.
✨Prepare Real-World Examples
Think of specific instances where you've solved problems or improved processes in previous roles. Be ready to discuss how you approached challenges, especially in product management or customer communication. This will demonstrate your persistence and detail-oriented mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's goals, challenges, and the role itself. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. For instance, ask about their approach to testing and quality assurance in product development.
✨Showcase Your Communication Skills
As a Product Manager, clear communication is key. During the interview, practice articulating your thoughts clearly and concisely. Highlight your ability to translate client needs into technical requirements, as this is crucial for the role at Fortell.ai.