Product Manager

Product Manager

City of London Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and deliver world-class conversational agents for voice AI.
  • Company: Fast-growing conversational AI company with a global client base.
  • Benefits: Competitive salary, meaningful equity, and rapid career growth.
  • Why this job: Join the voice AI revolution and make a real impact.
  • Qualifications: Detail-oriented problem solver with a passion for customer communication.
  • Other info: Collaborative culture that values creativity and persistence.

The predicted salary is between 42000 - 84000 £ per year.

Overview

Fortell.ai is a fast-growing conversational AI company working with governments, non-profits, and car dealers across 30 countries. Our mission is to radically enhance customer communication through voice AI, SMS, email, and WhatsApp.

The Role

We are looking for a Product Manager who will help us design and deliver world-class conversational agents for voice AI. You’ll work directly with clients, translate their needs into structured call journeys, and relentlessly test until the experience is seamless. This role is perfect for someone who thrives on detail, persistence, and problem-solving.

What You’ll Do

  • Meet with clients to understand their communication challenges and goals.
  • Map and design customer call flows and conversational journeys.
  • Implement and configure voice AI solutions tailored to client needs.
  • Test obsessively to ensure quality, reliability, and smooth experiences.
  • Collaborate with engineers and designers to deliver zero-to-one products.
  • Document processes, learnings, and improvements for scale.

What We’re Looking For

  • A relentless, detail-obsessed problem solver.
  • Persistence — you don’t stop until the product works flawlessly.
  • Strong interest in conversational AI, UX, or customer communication.
  • Clear communicator who can translate client needs into technical requirements.
  • Bonus: experience with call centers, chatbots, or customer service operations.

Why Join Fortell.ai

  • Be at the forefront of the voice AI revolution.
  • Work with a global client base — from UNICEF to leading automotive brands.
  • Grow quickly in a company scaling across multiple industries.
  • A culture that values obsession, persistence, and creativity.

Salary: Up to £70,000 plus meaningful equity.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Product Management and Marketing

Industries

  • Technology, Information and Internet

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Product Manager employer: Fortell.ai

Fortell.ai is an exceptional employer for those looking to make a significant impact in the conversational AI space. With a culture that champions creativity, persistence, and attention to detail, employees are empowered to grow rapidly while working with a diverse global client base, including renowned organisations like UNICEF. The opportunity to be at the forefront of technological innovation, coupled with competitive compensation and equity options, makes Fortell.ai a truly rewarding place to advance your career.
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Contact Detail:

Fortell.ai Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Product Manager role.

✨Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your previous work in product management or related fields. This will help you stand out and demonstrate your problem-solving abilities to potential employers.

✨Tip Number 3

Prepare for interviews by practising common questions and scenarios related to conversational AI and customer communication. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Product Manager

Product Management
Client Communication
Call Flow Design
Conversational AI
UX Design
Technical Requirements Translation
Quality Assurance
Collaboration with Engineers
Documentation Skills
Problem-Solving Skills
Attention to Detail
Persistence
Experience with Call Centres
Experience with Chatbots
Customer Service Operations

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience with conversational AI and problem-solving skills, as these are key to what we’re looking for at Fortell.ai.

Showcase Your Communication Skills: Since clear communication is crucial for this role, use your application to demonstrate how you can translate complex ideas into simple terms. This will show us that you can effectively meet client needs.

Be Detail-Obsessed: We love candidates who pay attention to detail! Make sure your application is free from typos and errors. This reflects your persistence and commitment to quality, which are essential traits for a Product Manager.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.

How to prepare for a job interview at Fortell.ai

✨Know Your Product Inside Out

Before the interview, make sure you understand Fortell.ai's products and services. Familiarise yourself with their conversational AI solutions and how they enhance customer communication. This will help you speak confidently about how your skills align with their mission.

✨Prepare Real-World Examples

Think of specific instances where you've solved problems or improved processes in previous roles. Be ready to discuss how you approached challenges, especially in product management or customer communication, as this will showcase your persistence and detail-oriented mindset.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's goals, challenges, and the role itself. This shows your genuine interest in the position and helps you understand how you can contribute to their success. It’s also a great way to demonstrate your clear communication skills.

✨Showcase Your Collaborative Spirit

Since the role involves working closely with engineers and designers, be ready to discuss your experience in teamwork. Highlight any past collaborations that led to successful product outcomes, emphasising your ability to translate client needs into actionable tasks.

Product Manager
Fortell.ai
Location: City of London

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