Underwriting Account Manager

The main purpose of the role is to develop, underwrite, report, analyse, service and portfolio manage a profitable book of general/miscellaneous non-life insurance business across Europe. The current portfolio mainly consists of schemes writing the following product categories through various distribution channels: Automotive extended warranty contracts, GAP insurance, Cosmetic Protection Products, Key Insurance, Mis-fueling, Roadside Assistance, Motor Excess (including car hire excess), Domestic Appliance extended warranty, Furniture Insurance (AD, structure, stains), Mobile/cell phone insurance (AD, theft, loss, screen protection).

Primary Job Functions

• Develop a profitable and sustainable book of GI business on a pan-European basis.
• Support the local Sales and Marketing teams to develop a healthy pipeline of new business opportunities.
• Manage and underwrite deals, including drafting risk assessments, pricing, negotiation and closing.
• Assist in relationship management with brokers and clients during the underwriting, negotiation and deal implementation stages.
• Manage portfolio profitability and re-negotiate renewal terms where appropriate, ensuring performance, key metrics and target loss ratios run to plan.
• Establish, manage, and implement appropriate underwriting guidelines within the business.
• Ensure claims management process is in line with pricing assumptions and that partners are administering business appropriately and in line with policy terms and conditions.
• Assist in the drafting of policy wordings, IPID’s, marketing material and client presentations.
• In conjunction with Compliance personnel, ensure products are designed and priced within the general regulatory framework for each territory.
• Liaise with actuarial, finance, legal, claims, operations and compliance in structuring and closing deals.
• Production of monthly/quarterly underwriting and sales reports.
• Maintenance and review of earnings tables, based on historical claims experience, relevant to term, product and territory.
• Undertake regular client review meetings.
• Assist in the production of distributor Product Oversight and Governance (POG) papers, where required.
• Build high levels of credibility and positive brand recognition for Fortegra.
• Occasional travel required to support the development of the role, liaise closely with colleagues and develop existing operations and partnerships, where appropriate.
• Embrace new technology, implementation of systems and processes and support file sharing and document storage.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Skills & Competencies Required

• Degree / MBA.
• 8+ years insurance industry experience.
• Excellent technical underwriting and portfolio management skills aligned with strong commercial acumen.
• Experience in building and managing profitable business.
• Good technical knowledge of insurance products (preferably warranty based), policy coverages, including the drafting of compliant wordings.
• Experience of regulatory bodies and frameworks.
• Ability to liaise with internal stakeholders at all levels and where relevant, presenting results and findings to boards and committees.
• Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies.
• Effective presentation and project management skills.
• Trustworthy, loyal, honest with high integrity and a strong commercial acumen.
• Team player, confident in challenging business leaders in a methodical and constructive manner.
• Results driven, motivated and takes responsibility for actions and results.
• Pro-active and willing to take on new challenges, with a continuous improvement mindset.
• Computer literate including Microsoft Outlook, Word, Excel and PowerPoint.