At a Glance
- Tasks: Support MGA onboarding and operational processes while engaging with external partners.
- Company: Join a dynamic team at a leading insurance company focused on growth.
- Benefits: Competitive salary, flexible working options, and opportunities for personal development.
- Other info: Fast-paced role with excellent career progression opportunities.
- Why this job: Make an impact in the MGA market and enhance your skills in a collaborative environment.
- Qualifications: Understanding of MGA distribution, strong communication, and organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
The purpose of this role will be to support the due diligence and onboarding process for new MGA opportunities and to support the ongoing operational processes for MGA programs across the Specialty UK and European business. Engaging with external business partners and working across all Fortegra departments, this position requires an understanding of the MGA market, good stakeholder management skills, strong communication along with the ability to influence others and organisational skills.
Key Accountabilities
- Support the due diligence process for new MGA opportunities with a focus on specialty and commercial products
- Undertake operational due diligence activities and provide recommendations for sign off
- Support the onboarding and implementation of new MGA programs across all departments
- Undertake and support the ongoing operational processes for existing MGA programs and individual risk business
- Support the renewal due diligence process for existing MGA programs
- Support and input into project plans, status reports and operational reports
- Recommend improvements across operational processes across the business
- Effectively use internal systems such as CRM and project management systems
- Engage with all functional departments to resolve issues
- Communicate effectively with a wide range of internal and external stakeholders
- Work closely with the Regulatory and Compliance team to ensure operational processes are compliant with all relevant and local regulations and operational data is available for Regulatory and Compliance reporting
- Support the MGA partner Audit program
Skills/Competencies
- Good understanding of the MGA distribution model
- Good understanding of specialty and commercial insurance products
- Understanding of regulatory and compliance requirements
- Understanding of Consumer Duty and Conduct Risk
- Strong work ethic and the ability to work within a dynamic team in growth mode
- Competent use of Excel, Word and Powerpoint
- Strong organisational skills
- Ability to multi-task and prioritise activities
- Attention to detail
- Excellent written, visual and verbal communication and presentation skills
- Ability to influence across functional teams
- Good stakeholder management skills
- Strong analytical and problem-solving skills
- Results driven, motivated and takes responsibility for actions and results
- Ability to work under pressure and meet deadlines without compromising quality and consistency
- Confident in own ability, willing to develop personal and business skill set
- Trustworthy, loyal, honest with high integrity
- Team player, confident in working with people across all business functions
Operations Account Manager employer: Fortegra
Fortegra is an exceptional employer that fosters a collaborative and dynamic work environment, perfect for those looking to make a meaningful impact in the MGA market. With a strong emphasis on employee growth and development, we offer comprehensive training and support, ensuring our team members thrive in their roles. Located in the heart of the UK, our company promotes a culture of innovation and inclusivity, making it an ideal place for professionals eager to advance their careers while contributing to exciting projects across the Specialty UK and European business.
