Manager, Consumer Underwriting

Manager, Consumer Underwriting

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead the underwriting of pet insurance, ensuring profitability and compliance across Europe.
  • Company: Join a dynamic insurance company focused on pet insurance innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on data-driven decision making.
  • Why this job: Make a real impact in the pet insurance market while developing your career.
  • Qualifications: Experience in insurance underwriting and strong analytical skills required.

We are seeking an experienced and commercially minded Underwriter to support the development, profitability, and governance of our pet insurance portfolio across our European platform (UK and EU carriers).

The successful candidate will be responsible for underwriting performance, risk assessment, portfolio management, pricing oversight, and supporting regulatory compliance of our pet insurance offerings. Working closely with actuarial, claims, product, and distribution teams, the role will ensure sustainable growth while maintaining strong underwriting discipline and effective risk management practices.

This position requires a deep understanding of insurance risk, portfolio performance, market dynamics, and the unique characteristics of pet insurance products.

Key Responsibilities

Underwriting & Portfolio Management

  • Develop, maintain, and enhance underwriting strategies for pet insurance products.
  • Monitor portfolio performance, identifying trends in claims frequency, severity, loss ratios, and customer behaviour.
  • Review and refine underwriting rules, acceptance criteria, limits, and exclusions to optimise profitability and customer outcomes.
  • Support product development and innovation through underwriting insight and risk assessment.
  • Conduct regular portfolio reviews and recommend corrective actions where performance deviates from targets.
  • Collaborate with actuarial and pricing teams to ensure rates accurately reflect risk exposure and market conditions.

Risk Management

  • Identify, assess, monitor, and report key underwriting and operational risks affecting the pet insurance portfolio.
  • Develop risk frameworks, controls, and governance processes aligned with company risk appetite.
  • Perform scenario analysis, stress testing, and risk modelling to evaluate emerging risks.
  • Monitor external factors including veterinary inflation, legislative changes, market developments, and consumer trends.
  • Support enterprise risk management activities and contribute to risk committee reporting.

Governance & Compliance

  • Ensure underwriting practices comply with relevant internal and external governance practices.
  • Develop and maintain accurate underwriting documentation, policies, procedures, and controls.
  • Support audits, regulatory reviews, and compliance monitoring activities.
  • Contribute to conduct risk management and fair customer outcome initiatives.

Data Analysis & Reporting

  • Analyse underwriting and claims data to identify opportunities for performance improvement.
  • Produce regular management information and portfolio performance reports.
  • Develop meaningful KPIs and risk metrics to support decision-making.
  • Present findings and recommendations to senior stakeholders.

Essential Skills & Experience

  • Significant experience within insurance underwriting, risk management, or portfolio management as it relates to pet insurance.
  • Strong understanding of UK/EU insurance regulatory requirements.
  • Experience analyzing portfolio performance and translating data into actionable recommendations.
  • Excellent analytical and problem-solving skills.
  • Strong stakeholder management and communication abilities.
  • Proficiency in data analysis tools and Microsoft Excel.
  • Ability to balance commercial objectives with prudent risk management.

Desirable

  • Experience within personal lines insurance.
  • Knowledge of veterinary claims trends and pet insurance market dynamics.
  • Exposure to pricing, actuarial modelling, or reinsurance arrangements.
  • Professional qualifications such as CII, IRM, or equivalent.
  • Experience working within a regulated insurer, MGA, or insurtech environment.

Personal Attributes

  • Commercially focused with strong attention to detail.
  • Data-driven and evidence-based decision maker.
  • Collaborative and capable of influencing stakeholders at all levels.
  • Proactive, adaptable, and comfortable working in a fast-paced environment.
  • Strong sense of ownership and accountability.

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Manager, Consumer Underwriting employer: Fortegra

Join a dynamic and innovative team where your expertise in consumer underwriting will directly contribute to the growth and success of our pet insurance portfolio across Europe. We pride ourselves on fostering a collaborative work culture that values professional development, offering ample opportunities for career advancement and skill enhancement. With a focus on employee well-being and a commitment to maintaining a supportive environment, we ensure that our team members thrive while making a meaningful impact in the insurance industry.

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Contact Details:

Fortegra Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manager, Consumer Underwriting

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

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Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Fortegra. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Manager, Consumer Underwriting

Underwriting Strategies
Portfolio Management
Risk Assessment
Pricing Oversight
Regulatory Compliance
Data Analysis
Analytical Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Fortegra.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Fortegra. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Fortegra

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Fortegra to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Fortegra, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Fortegra's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.