Operations Account Manager

Operations Account Manager

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Fortegra Europe Insurance Company Ltd

At a Glance

  • Tasks: Support due diligence and onboarding for new MGA opportunities and manage ongoing operational processes.
  • Company: Fortegra operates in the Specialty UK and European insurance market, focusing on MGA programs.
  • Benefits: Engage with diverse stakeholders and work across all departments to enhance operational processes.
  • Other info: Proficiency in Excel, Word, and PowerPoint is essential for this role.
  • Why this job: Join a dynamic team in growth mode, influencing key operational decisions in the MGA market.
  • Qualifications: Strong understanding of MGA distribution, specialty insurance products, and regulatory compliance is required.

The predicted salary is between 40000 - 50000 £ per year.

The purpose of this role will be to support the due diligence and onboarding process for new MGA opportunities and to support the ongoing operational processes for MGA programs across the Specialty UK and European business. Engaging with external business partners and working across all Fortegra departments, this position requires an understanding of the MGA market, good stakeholder management skills, strong communication along with the ability to influence others and organisational skills.

Key Accountabilities

  • Support the due diligence process for new MGA opportunities with a focus on specialty and commercial products
  • Undertake operational due diligence activities and provide recommendations for sign off
  • Support the onboarding and implementation of new MGA programs across all departments
  • Undertake and support the ongoing operational processes for existing MGA programs and individual risk business
  • Support the renewal due diligence process for existing MGA programs
  • Support and input into project plans, status reports and operational reports
  • Recommend improvements across operational processes across the business
  • Effectively use internal systems such as CRM and project management systems
  • Engage with all functional departments to resolve issues
  • Communicate effectively with a wide range of internal and external stakeholders
  • Work closely with the Regulatory and Compliance team to ensure operational processes are compliant with all relevant and local regulations and operational data is available for Regulatory and Compliance reporting
  • Support the MGA partner Audit program

Qualifications

  • Good understanding of the MGA distribution model
  • Good understanding of specialty and commercial insurance products
  • Understanding of regulatory and compliance requirements
  • Understanding of Consumer Duty and Conduct Risk
  • Strong work ethic and the ability to work within a dynamic team in growth mode
  • Competent use of Excel, Word and PowerPoint
  • Strong organisational skills
  • Ability to multi-task and prioritise activities
  • Excellent written, visual and verbal communication and presentation skills
  • Ability to influence across functional teams
  • Strong analytical and problem-solving skills
  • Results driven, motivated and takes responsibility for actions and results
  • Ability to work under pressure and meet deadlines without compromising quality and consistency
  • Confident in own ability, willing to develop personal and business skill set
  • Trustworthy, loyal, honest with high integrity
  • Team player, confident in working with people across all business functions

Operations Account Manager employer: Fortegra Europe Insurance Company Ltd

Fortegra is a leader in the Specialty UK and European insurance market, offering competitive benefits like professional development opportunities. The team is focused on innovation and compliance, ensuring high standards in operational processes. Located in a vibrant business environment, Fortegra values integrity and teamwork.

Fortegra Europe Insurance Company Ltd

Contact Details:

Fortegra Europe Insurance Company Ltd Recruitment Team

We think you need these skills to ace Operations Account Manager

Stakeholder Management
Communication Skills
Organisational Skills
MGA Market Understanding
Operational Due Diligence
Project Management
Regulatory Compliance Knowledge