At a Glance
- Tasks: Diagnose and resolve AV system issues while providing top-notch technical support.
- Company: Join FORTÉ, a leader in modern workplace solutions.
- Benefits: Competitive pay, training opportunities, and a chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Be part of a team that transforms workplaces and enhances collaboration.
- Qualifications: Experience with AV systems and a knack for troubleshooting.
The predicted salary is between 24750 - 30250 £ per year.
At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible.
What You Will Be Doing:
- Diagnosing and resolving technical issues with AV systems, including troubleshooting connectivity.
- Providing technical support and training to clients on the operation and functionality of AV equipment.
- Performing routine maintenance and inspections of AV Systems to ensure optimal performance and reliability.
- Assisting in documenting service procedures and service-related activities.
- Collaborating with team members to meet project deadlines and deliver high-quality service to clients.
What You Bring to Assure Success:
- Previous experience in the service or installation of AV systems.
- Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques.
- Ability to load code and DSP files including Crestron, BIAMP, and Q-SYS.
- Ability to work independently, be self-directed and make sound decisions based on customer satisfaction.
- Excellent communication skills with a customer service-oriented approach.
- Ability and willingness to travel to customer sites.
- CTS Certification is preferred but not required with the right experience. Any other industry related certs or training are also a plus (Ex: Crestron, Extron, Biamp, QSC, Shure, etc.).
Audio-Visual Service Technician in Reading employer: FORTÉ
FORTÉ is an exceptional employer that prioritises employee engagement and development, fostering a culture of collaboration, innovation, and accountability. With a strong focus on strategic growth and operational excellence, employees are empowered to lead and make impactful decisions while enjoying the benefits of a supportive work environment. The remote nature of this role allows for flexibility, enabling team members to thrive in their personal and professional lives while contributing to meaningful projects that connect workplaces across the UK.
