At a Glance
- Tasks: Become the go-to Salesforce expert, managing user support and system improvements.
- Company: Join a leading biometric software company with over 10 years of innovation.
- Benefits: Enjoy 25 days annual leave, healthcare insurance, and a matched pension scheme.
- Other info: Work 3 days onsite in Liverpool, collaborating across teams.
- Why this job: Gain real ownership in a smart environment, influencing tech and business needs.
- Qualifications: Strong Salesforce experience required; finance knowledge is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We're partnering with an established UK software company that's investing heavily in its internal technology function as part of its continued growth.
They're looking for a Salesforce Administrator to take ownership of their Salesforce platform, supporting users across the business while driving continuous improvements through automation, configuration and smarter processes.
The Why? (Just a few highlights...)
- Own the platform - Become the go-to Salesforce expert, shaping how the platform evolves and supports the wider business.
- Drive business improvement - Work closely with teams across Sales, Finance, Customer Success and Operations to deliver solutions that simplify processes and improve efficiency.
- Be part of a growing digital team - Join a collaborative environment where your ideas are encouraged and you'll have the autonomy to make a real impact.
The Role
You'll be responsible for the day-to-day administration of Salesforce, supporting users, delivering enhancements and building solutions using Salesforce's declarative tools. You'll work directly with stakeholders to understand business requirements, improve existing processes and ensure Salesforce continues to deliver value across the organisation.
Key Responsibilities
- Administer and maintain the Salesforce platform.
- Design, build and troubleshoot Salesforce Flows and declarative automation.
- Manage users, profiles, permission sets and platform security.
- Gather business requirements and translate them into effective Salesforce solutions.
- Build reports and dashboards that provide meaningful business insight.
- Support users with troubleshooting, training and day-to-day platform queries.
- Maintain data quality and investigate platform, automation and reporting issues.
- Support testing and User Acceptance Testing (UAT) for new functionality.
- Identify opportunities to improve existing configuration and reduce manual processes.
- Collaborate with internal technical teams where development support is required.
What They're Looking For
- Commercial experience as a Salesforce Administrator or similar Salesforce-focused role.
- Strong knowledge of Salesforce Flow and declarative configuration.
- Experience managing users, permissions, security and platform configuration.
- Confident working directly with business stakeholders and gathering requirements.
- Experience creating reports and dashboards for business users.
- Understanding of Salesforce data management and troubleshooting.
- Excellent communication skills with a proactive, problem-solving approach.
- Salesforce Certified Administrator is desirable.
This is an excellent opportunity to join a business where Salesforce is central to its operations, giving you genuine ownership of the platform and the chance to influence how it's used across the organisation. If you're looking for a role that combines technical delivery with stakeholder engagement and continuous improvement, we'd love to hear from you.
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Salesforce Administrator employer: FORT
FORT is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work environment in Warrington. With generous benefits such as 25 days of holiday, bank holidays, and wellness support, FORT fosters a collaborative culture where innovation thrives, making it an ideal place for software engineers to advance their careers while enjoying a balanced lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Familiarise yourself with Salesforce's latest features and updates. Being knowledgeable about the platform will not only boost your confidence during discussions but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the Salesforce community. Attend local meetups or online webinars to connect with others in the industry, which can lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Prepare to discuss how you've previously translated business needs into system solutions. Think of specific examples where you’ve improved workflows or data flows, as this will resonate well with the hiring team.
✨Tip Number 4
Research the company’s products and services, especially their biometric software. Understanding their business model and how Salesforce fits into their operations will help you articulate how you can add value to their team.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Salesforce Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as user management, system optimisation, and collaboration with finance and digital teams.
Tailor Your CV:Customise your CV to highlight relevant experience with Salesforce, particularly in areas like configuration, reporting, and automation. Include any experience you have in finance or with data tools like Power BI or SQL, as these are beneficial for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills align with the job requirements, and express your enthusiasm for contributing to the team and improving system workflows.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing complex systems.
How to prepare for a job interview at FORT
✨Showcase Your Salesforce Expertise
Make sure to highlight your hands-on experience with Salesforce during the interview. Be prepared to discuss specific configurations, reports, and automations you've implemented in previous roles.
✨Understand the Business Context
Since this role involves acting as a bridge between tech and business needs, demonstrate your understanding of how Salesforce can optimise financial systems. Prepare examples of how you've translated business requirements into effective system solutions.
✨Prepare for Cross-Functional Collaboration
This position requires working closely with finance, digital, and IT teams. Be ready to discuss your experience in collaborating with different departments and how you’ve successfully managed cross-functional projects in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current Salesforce setup and future projects, such as the ERP transition. This shows your genuine interest in the role and helps you understand their expectations better.
