FORT is seeking an experienced Salesforce Consultant to lead the implementation and optimisation of Salesforce Service Cloud and the introduction of Salesforce Agentforce. You will work closely with the Service Desk and stakeholders to transform service operations, improve customer experience, and deploy AI-driven automation to boost efficiency.
The role involves end-to-end implementation, workflow redesign, and enabling adoption through training and documentation.
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Salesforce Service Cloud Lead | AI Automation & Adoption in Liverpool employer: FORT
FORT is an excellent employer that fosters a collaborative and innovative work culture, allowing you to take ownership of impactful projects in a technology-driven environment. With opportunities for professional growth and skill enhancement in PHP and Laravel, you'll be part of a supportive team in Warrington that values your contributions and encourages creative input.
