At a Glance
- Tasks: Greet visitors, manage check-ins, and maintain a welcoming reception area.
- Company: Join the Fort Zumwalt School District, a family-friendly workplace.
- Benefits: Enjoy flexible hours, vacation time, and a supportive work environment.
- Other info: Great opportunity for career growth and to support students.
- Why this job: Make a positive impact in your community while balancing work and family.
- Qualifications: High school diploma and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Our family-friendly workplace lets you balance career and parenting.
POSITION PURPOSE/SUMMARY
The Receptionist Clerk will greet and check-in visitors in a welcoming manner.
QUALIFICATION REQUIREMENTS
The Receptionist shall have a minimum of a high school diploma or its equivalent and skills for the successful performance of the tasks assigned.
ESSENTIAL DUTIES
- Manage the district’s visitor management system to greet, check-in, and verify all guests, ensuring a secure and welcoming environment.
- Maintain an attractive and comfortable reception area.
- Report immediately the presence in the building of any visitor who bypasses the reception desk and/or any suspicious activity or unusual behavior on the part of visitors.
- Operate multi-positioned telephone switchboard to relay incoming, outgoing, and interoffice calls.
- Serve as a designated first responder for building infrastructure emergencies (e.g., power or water issues), coordinating immediate reporting and response protocols.
- Answer questions of callers according to school policy and take messages for staff members.
- Accept and sign for deliveries, and sort mail for distribution to the school office.
- Maintain proficiency in and actively utilize district-specific technology and software to ensure operational efficiency.
- Maintain the confidential nature of all school-related matters.
ADDITIONAL DUTIES
- Assist with the supervision of students as assigned and to support building staff as needed, including providing student interventions and assisting with supervision to ensure continuous operations.
- Perform other miscellaneous school communications and clerical duties as assigned by the superintendent or his/her designee.
- Effectively communicate, verbally, and in written form, with students, administrators, staff, and the community as needed.
- Operate office machinery.
MENTAL DEMANDS
Ability to maintain confidential information; communicate clearly both orally and in writing, and/or ability to reason and make appropriate decisions.
PHYSICAL DEMANDS
While performing the duties of this position an employee is regularly required to sit, stand, walk, talk, and hear. The employee will often lift, carry, move, push, or pull up to 10 pounds.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
TERMS OF EMPLOYMENT
Dependent upon the building employment will be on an at-will basis for 9 or 12 months. Twelve-month employees will have two weeks vacation, beginning July 1, or from the time of employment for the duration of the school year with prorated vacation and/or personal leave. Nine-month employees will have personal days beginning July 1, or from the time of employment for the duration of the school year with prorated personal leave.
Each receptionist will be provided a work calendar showing the specific daily work schedule of the employee. The work calendar may be modified by the Board of Education at any time, as needs dictate. The Assistant Superintendent of Personnel will establish a definite daily schedule.
EVALUATION
Performance of this job will be evaluated annually in accordance with the provisions of the Board’s policy on evaluation of support staff personnel.
Clerk (Receptionist/Greeter) (Level I) (East High School) in Saint Peters employer: Fort Zumwalt R-2 School District
Fort Zumwalt School District is an exceptional employer that prioritises a family-friendly work environment, allowing you to balance your career with parenting responsibilities. As a custodian, you'll enjoy a supportive culture that values cleanliness and safety, alongside opportunities for professional growth through district-required training. With competitive benefits, including vacation time and a structured work schedule, this role offers a meaningful way to contribute to the educational community while ensuring a safe and welcoming space for students and staff.
Contact Details:
Fort Zumwalt R-2 School District Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerk (Receptionist/Greeter) (Level I) (East High School) in Saint Peters
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Fort Zumwalt R-2 School District. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Fort Zumwalt R-2 School District before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Clerk (Receptionist/Greeter) (Level I) (East High School) in Saint Peters
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Fort Zumwalt R-2 School District:Your cover letter is your chance to shine! Tell us why you want to work at Fort Zumwalt R-2 School District specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Fort Zumwalt R-2 School District!
How to prepare for a job interview at Fort Zumwalt R-2 School District
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
