At a Glance
- Tasks: Integrate cutting-edge FORT products into customer robotic systems and ensure safety compliance.
- Company: Join a pioneering tech company focused on safe and secure automation solutions.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in innovative environments.
- Other info: Exciting role with travel opportunities and a chance to work with industry-leading technology.
- Why this job: Make a real impact by enhancing safety in dynamic industrial settings with advanced technology.
- Qualifications: Bachelor's degree in engineering and 3+ years in technical integration or systems engineering.
The predicted salary is between 50000 - 60000 € per year.
In today's dynamic worksites, seamless collaboration between people and machines is essential. FORT's platform ensures safe, secure, and dynamic control that surpasses legacy systems and next-generation AI capabilities. While autonomous machines offer significant advantages, they also introduce new safety challenges. FORT addresses these concerns by providing solutions such as the Wireless E-Stop, which allows operators to instantly stop any machine from a safe distance, enhancing safety during emergencies. Additionally, FORT's Safe Remote Control enables operators to manage heavy machinery remotely, reducing the risk of accidents and improving visibility. By ensuring communications integrity across any network, FORT empowers customers to protect their most valuable assets—people, data, and machines—ensuring they remain safe and secure.
The Customer Solutions Engineer is a customer-facing technical role responsible for enabling the successful integration of FORT products into customer robotic systems and platforms. This engineer will serve as FORT's primary technical presence at customer sites, guiding integration design, resolving implementation challenges, and ensuring customers achieve full functional and safety compliance with FORT's control systems. This is a high-impact, high-visibility position that requires strong technical depth, effective interpersonal communication, and the ability to operate independently in fast-paced industrial environments.
Key Responsibilities
- Travel to customer sites (up to 25%) to support integration of FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms.
- Conduct integration design reviews, site assessments, and technical walkthroughs with customer engineering teams. Advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration.
- Apply functional safety principles to validate safety-rated system designs.
- Deliver remote integration support as needed to FORT customers.
- Produce field reports, integration guides, and configuration documentation for internal and customer use.
Required Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or related field.
- 3+ years in systems engineering, field applications, or technical integration in robotics or industrial automation.
- Hands-on experience with CAN bus protocols and API integration in industrial contexts.
- Working knowledge of electrical systems, control schematics, and functional safety standards.
- Ability to travel up to 25%, including occasional international travel.
Preferred Qualifications
- Experience integrating wireless control or E-Stop systems into mobile robotics platforms.
- Familiarity with ROS, PLC-based systems, or industrial protocols (EtherNet/IP, Modbus).
Customer Solutions Engineer in London employer: FORT Robotics
FORT is an exceptional employer that prioritises innovation and safety in the rapidly evolving field of robotics and automation. With a strong commitment to employee growth, FORT offers comprehensive training and development opportunities, fostering a collaborative work culture where every team member's contributions are valued. Located in a dynamic industrial environment, employees benefit from engaging with cutting-edge technology while enjoying a supportive atmosphere that encourages creativity and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Solutions Engineer in London
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups related to robotics and automation. Engaging with professionals in the field can open doors and give you insights that might just land you that Customer Solutions Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving integration design or safety compliance. This tangible evidence of your expertise can really impress potential employers when you chat with them.
✨Tip Number 3
Prepare for the interview like it’s a technical walkthrough. Brush up on your knowledge of CAN bus protocols and API integration. Be ready to discuss how you’ve tackled challenges in previous roles, as this will demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search—so go ahead and take that step!
We think you need these skills to ace Customer Solutions Engineer in London
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your technical expertise in your application. We want to see your experience with systems engineering, robotics, and any hands-on work you've done with CAN bus protocols or API integration. This is your chance to shine!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Customer Solutions Engineer role. Mention how your skills align with FORT's mission to enhance safety and efficiency in industrial environments.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's relevant. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining the FORT team!
How to prepare for a job interview at FORT Robotics
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of FORT's products, especially the Wireless E-Stop and remote-control systems. Brush up on your knowledge of CAN bus protocols and API integration, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles, particularly in systems engineering or technical integration. Think about how you resolved these issues and be ready to explain your thought process clearly.
✨Communicate Effectively
Since this role is customer-facing, practice articulating complex technical concepts in a way that’s easy for non-technical stakeholders to understand. Role-play with a friend or colleague to refine your communication skills.
✨Research FORT and Its Industry
Familiarise yourself with FORT's mission and the broader context of safety in robotics and automation. Understanding the company’s values and recent developments will help you align your answers with what they’re looking for.
