At a Glance
- Tasks: Support the integration of cutting-edge safety solutions into robotic systems.
- Company: Join FORT, a leader in innovative safety technology for dynamic worksites.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in robotics.
- Other info: Dynamic role with opportunities for growth and international travel.
- Why this job: Make a real impact on safety in automation while working with advanced technology.
- Qualifications: Degree in engineering and experience in robotics or industrial automation required.
The predicted salary is between 40000 - 50000 £ per year.
In today's dynamic worksites, seamless collaboration between people and machines is essential.
FORT's platform ensures safe, secure, and dynamic control that surpasses legacy systems and next-generation AI capabilities.
While autonomous machines offer significant advantages, they also introduce new safety challenges.
FORT addresses these concerns by providing solutions such as the Wireless E-Stop, which allows operators to instantly stop any machine from a safe distance, enhancing safety during emergencies.
Additionally, FORT's Safe Remote Control enables operators to manage heavy machinery remotely, reducing the risk of accidents and improving visibility.
By ensuring communications integrity across any network, FORT empowers customers to protect their most valuable assets—people, data, and machines—ensuring they remain safe and secure.
The Customer Solutions Engineer is a customer‑facing technical role responsible for enabling the successful integration of FORT products into customer robotic systems and platforms.
This engineer will serve as FORT's primary technical presence at customer sites, guiding integration design, resolving implementation challenges, and ensuring customers achieve full functional and safety compliance with FORT's control systems.
This is a high‑impact, high‑visibility position that requires strong technical depth, effective interpersonal communication, and the ability to operate independently in fast‑paced industrial environments.
Key Responsibilities
- Travel to customer sites (up to 25%) to support integration of FORT wireless E-Stop and remote‑control products into AGVs, AMRs, and custom automation platforms
- Conduct integration design reviews, site assessments, and technical walkthroughs with customer engineering teams.
- Advise on integration architecture, including CAN bus topology, wiring schematics, and API‑based software integration.
- Apply functional safety principles to validate safety‑rated system designs
- Deliver remote integration support as needed to FORT customers.
- Produce field reports, integration guides, and configuration documentation for internal and customer use.
- Required Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or related field
- 3+ years in systems engineering, field applications, or technical integration in robotics or industrial automation
- Hands‑on experience with CAN bus protocols and API integration in industrial contexts
- Working knowledge of electrical systems, control schematics, and functional safety standards
- Ability to travel up to 25%, including occasional international travel
- Preferred Qualifications
- Experience integrating wireless control or E‑Stop systems into mobile robotics platforms
- Familiarity with ROS, PLC‑based systems, or industrial protocols (Ether Net/IP, Modbus)
- #J-18808-Ljbffr
Customer Solutions Engineer in Edinburgh employer: FORT Robotics
FORT Robotics is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth and development, team members are encouraged to expand their skills through hands-on experience and training opportunities. Located in the UK, FORT Robotics fosters a culture of safety and excellence, making it an ideal place for those passionate about robotics and automation to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Solutions Engineer in Edinburgh
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like FORT Robotics!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Customer Solutions Engineer position at FORT Robotics, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when FORT Robotics is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Customer Solutions Engineer role at FORT Robotics!
We think you need these skills to ace Customer Solutions Engineer in Edinburgh
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to FORT Robotics and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at FORT Robotics
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to FORT Robotics.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at FORT Robotics, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
