Forsyth Barnes is seeking a Technology Support Manager to lead a high-performing Service Desk within a sports-industry organisation. You will drive service excellence, oversee Level 1/2 support, coordinate incident management, and implement ITIL processes to improve incident, problem, change and knowledge management.
The role focuses on developing the Service Desk team, managing daily operations, delivering KPI-driven reports, and collaborating with internal teams and suppliers to ensure timely
#J-18808-LjbffrService Desk Lead - ITIL-Driven Tech Support & Live Events employer: Forsyth Barnes
Forsyth Barnes is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Head of Delivery, you will not only lead transformative projects in critical sectors like Utilities and Energy but also benefit from extensive professional development opportunities and a competitive salary package. Join us to make a meaningful impact while working alongside talented professionals in a supportive environment.
