At a Glance
- Tasks: Manage forecasting, performance tracking, and operational execution for a global retail rebate programme.
- Company: Join a leading global software company with a dynamic partnership operations team.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Ideal for self-starters who thrive in fast-paced, multi-regional environments.
- Why this job: Make a significant impact in a high-stakes role while collaborating across global teams.
- Qualifications: 5+ years in Sales Operations or related fields, strong analytical and communication skills required.
The predicted salary is between 60000 - 80000 € per year.
Location – Hybrid - London, UK
Duration - 12 Months
Hours - 35 hours/week
IR Status - Inside
About the Role
A leading global software company is seeking a Sales Operations Manager to join its Partnership Operations team in London. This role supports a global retail partnerships business spanning multiple geographies and one of the organisation’s largest indirect revenue channels.
You will be responsible for managing forecasting, performance tracking, budget governance, and operational execution across a global retail rebate programme. Working closely with Sales, Finance, FP&A, Global Operations, Partner Operations, and external agencies, you will help ensure consistent KPIs, accurate forecasting, and timely financial processes. This is a high-impact individual contributor role requiring autonomy, strong analytical capability, and the ability to operate across Americas, EMEA, and APAC time zones.
Key Responsibilities
- Forecasting & Planning
- Own the retail rebate budget forecast, building scenario models (low / mid / high)
- Incorporate key drivers such as pricing, product transitions, partner mix, and macro factors
- Improve forecast accuracy and reduce variance-driven escalations (target ±5%)
- Translate commercial plans into multi-quarter financial outlooks with clear assumptions
- Support annual planning and in-year forecast and pricing adjustments
- Performance Reporting & Analytics
- Lead bi-weekly and monthly performance reviews across key KPIs (e.g., revenue, redemption, cost metrics)
- Maintain a single source of truth dashboard across multiple data systems
- Deliver variance analysis, escalation triggers, and actionable insights for leadership
- Develop partner, product, and regional performance analysis to support decision-making
- Operational Governance
- Own end-to-end operational cadence across Sales, Finance, Ops, and external partners
- Ensure timely execution of purchase orders, accruals, rebates, and partner payments
- Track commitments vs forecast and proactively manage PO and spend alignment
- Maintain SOPs, governance documentation, and audit-ready processes
- Drive automation and process improvements across reporting and operations
- Stakeholder Management
- Act as the central coordination point across Sales, Finance, Revenue Ops, and external agencies
- Translate performance and financial data into clear executive-ready narratives
- Support quarterly business reviews and forecasting cycles
- Drive cross-functional alignment and accountability across stakeholders
What You Bring
- Experience
- 5+ years in Sales Operations, Revenue Operations, Channel Operations, or FP&A
- Experience managing forecasting, budget ownership, and performance reporting for large-scale budgets or P&Ls
- Exposure to indirect, partner-led, or retail/channel business models preferred
- Technical & Analytical Skills
- Strong financial modelling and scenario planning skills (Excel or equivalent)
- Ability to work with large, complex datasets across multiple systems (ERP, data warehouses, finance platforms)
- SQL or equivalent data querying skills (advantageous)
- Experience building dashboards in Power BI, Tableau, or similar tools
- Stakeholder & Communication Skills
- Strong written and verbal communication skills with the ability to simplify complex analysis
- Proven ability to influence cross-functional teams without direct authority
- Comfortable leading recurring business reviews and driving decisions to closure
- Operating Style
- Self-starter able to define structure, processes, and operating rhythm independently
- Strong project/program management discipline (timelines, ownership, governance)
- Continuous improvement mindset with a focus on automation and efficiency
- Nice to Have
- Experience in SaaS/subscription commercial models
- Familiarity with large-scale global software organisation operating models
- Exposure to multi-region operations (Americas, EMEA, APAC)
Sales Operation Manager (Ref: 196591) in London employer: Forsyth Barnes
Join a leading global software company as a Sales Operations Manager in London, where you will thrive in a dynamic hybrid work environment that fosters collaboration and innovation. With a strong emphasis on employee growth, the company offers extensive training opportunities and a culture that values autonomy and analytical thinking, making it an ideal place for professionals seeking meaningful and rewarding careers. Enjoy the unique advantage of working within a diverse team that spans multiple geographies, ensuring your contributions have a significant impact on the organisation's success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operation Manager (Ref: 196591) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in sales operations and analytics.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can improve forecasting accuracy and operational governance. Highlight your analytical skills and past successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Operation Manager (Ref: 196591) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Operations Manager role. Highlight your experience in forecasting, budget management, and performance reporting. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention any experience with retail or partner-led business models.
Show Off Your Analytical Skills:Since this role requires strong analytical capabilities, make sure to include examples of how you've used data to drive decisions in your previous roles. We love seeing how you can turn complex data into actionable insights!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see your application!
How to prepare for a job interview at Forsyth Barnes
✨Know Your Numbers
As a Sales Operations Manager, you'll be dealing with forecasting and performance metrics. Brush up on your financial modelling skills and be ready to discuss how you've improved forecast accuracy in the past. Bring examples of scenario models you've built and how they impacted decision-making.
✨Showcase Your Analytical Skills
This role requires strong analytical capabilities, so prepare to demonstrate your experience with large datasets. Be ready to talk about tools like Excel, SQL, or any dashboard software you've used. Highlight specific instances where your analysis led to actionable insights or process improvements.
✨Communicate Clearly
Strong communication skills are key for this position. Practice simplifying complex analyses into clear narratives. You might be asked to explain a challenging concept, so think about how you can convey your ideas effectively to stakeholders who may not have a technical background.
✨Be a Self-Starter
The job calls for someone who can operate independently and define processes. Prepare to share examples of how you've taken initiative in previous roles. Discuss how you’ve managed projects or programmes, focusing on your ability to drive improvements and maintain governance.
