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For Companies At a Glance
- Tasks: Lead transformative change initiatives and drive measurable outcomes in a dynamic environment.
- Company: Join an expanding client in the Utilities sector with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by embedding new systems and processes that enhance customer experiences.
- Qualifications: Proven experience in leading change programmes and excellent stakeholder management skills.
- Other info: Thriving culture of collaboration and continuous improvement awaits you.
The predicted salary is between 72000 - 108000 £ per year.
Location: Warwickshire (Hybrid)
Type: Permanent
Contact: annabel.hotchkiss@forsythbarnes.com
Role Overview
Are you looking for a role where you can lead meaningful, large-scale change rather than just deliver projects? We are seeking a Head of Transformation & Change for an expanding client of ours within the Utilities space. This role is focused on embedding new ways of working, systems, services, and operating models that drive measurable outcomes for customers. Working closely with clients and internal teams, you will ensure delivery excellence across multiple programmes while building strong, trusted relationships. This is a hands-on leadership role suited to someone who thrives in fast-paced environments, is comfortable with ambiguity, and enjoys turning strategy into reality.
Key Responsibilities
- Transformation & Change Delivery
- Lead the end-to-end delivery of change and transformation initiatives across multiple programmes
- Own delivery plans covering people, process, technology, and ways of working
- Ensure change is effectively embedded, with clear adoption, capability uplift, and measurable outcomes
- Client & Stakeholder Leadership
- Act as a senior point of contact for clients on delivery progress, risks, and outcomes
- Build strong, trusted relationships with client stakeholders at multiple levels
- Confidently challenge assumptions and manage expectations to ensure successful outcomes
- Delivery Management & Governance
- Develop, assure, and manage delivery plans, milestones, dependencies, and risks
- Put in place appropriate governance, reporting, and controls to ensure predictable delivery
- Proactively identify and mitigate delivery risks and issues
- Lead and develop a team of delivery leads and transformation specialists
- Ensure clear accountability, capacity planning, and high performance across the delivery team
- Foster a culture of ownership, collaboration, and continuous improvement
- Change Enablement & Adoption
- Design and deliver change approaches including communication, training, and post-implementation support
- Ensure new systems, processes, and behaviours are fully embedded within client organisations
- Support clients through transition, stabilisation, and benefits realisation
- Identify opportunities to improve delivery capability, service quality, and operational efficiency
- Contribute to the evolution of delivery frameworks, methodologies, and best practices
About You
You are a delivery-focused transformation leader who enjoys operating at the intersection of strategy, people, and execution. You will likely bring:
- Proven experience leading change and transformation programmes, ideally in complex or regulated environments
- Strong delivery management experience across multiple concurrent initiatives
- Excellent stakeholder management skills, with confidence operating at senior levels
- A pragmatic, outcomes-driven approach to change — focused on what actually works
- The ability to remain calm, focused, and effective in high-pressure, fast-moving environments
Personal Attributes
- Highly proactive and collaborative, with a strong sense of ownership
- Clear, confident communicator who builds trust quickly
- Comfortable operating in ambiguity and evolving environments
- Hands-on, resilient, and adaptable
- Curious, grounded, and solutions-oriented
Head of Transformation and Change (Ref: 194944) in London employer: Forsyth Barnes
Contact Detail:
Forsyth Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Transformation and Change (Ref: 194944) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in transformation and change. Attend events, webinars, or even local meet-ups to make connections that could lead to job opportunities.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a LinkedIn profile that highlights your successful transformation projects. Share insights or case studies that demonstrate your ability to drive change and deliver results.
✨Tip Number 3
Prepare for interviews by practising common questions related to change management. Think about how you can articulate your experience in leading transformation initiatives and managing stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team!
We think you need these skills to ace Head of Transformation and Change (Ref: 194944) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading transformation and change initiatives. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've managed.
Showcase Your Stakeholder Skills: Since this role involves building strong relationships with clients and stakeholders, include examples of how you've successfully managed these interactions in the past. We love seeing clear communication and trust-building in action!
Demonstrate Your Delivery Focus: We’re looking for someone who can turn strategy into reality, so be sure to highlight your delivery management experience. Share specific outcomes from your previous roles that demonstrate your ability to drive measurable results.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Forsyth Barnes
✨Know Your Transformation Stuff
Make sure you brush up on your knowledge of transformation and change management. Be ready to discuss specific methodologies you've used in the past, especially in complex environments. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with clients and stakeholders. Think about times when you had to manage expectations or challenge assumptions. This is key for a role that requires excellent stakeholder management skills.
✨Demonstrate Your Delivery Focus
Be ready to talk about your experience managing multiple initiatives simultaneously. Highlight how you’ve ensured predictable delivery and mitigated risks in past projects. This will help illustrate your hands-on leadership style and outcomes-driven approach.
✨Embrace Ambiguity
Since this role involves operating in fast-paced and ambiguous environments, share examples of how you've thrived under pressure. Discuss how you remain calm and focused while driving change, as this will resonate well with the interviewers looking for resilience and adaptability.
