At a Glance
- Tasks: Support and enhance infrastructure for a growing retail business across multiple locations.
- Company: Dynamic UK retail company with a focus on technology and innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a collaborative team with exciting projects and low-volume on-call support.
- Why this job: Be hands-on with technology and make a real difference in retail operations.
- Qualifications: 2-5 years of infrastructure experience, strong networking skills, and user support experience.
The predicted salary is between 50481 - 61699 £ per year.
Location
London - Hybrid - 4 Days in Office, 1 Day WFH
Salary
Travel
Occasional travel to stores, particularly around new openings.
On-call
Low-volume requirement, with compensation provided.
Overview of the Role
A growing UK retail business is looking to add a
Infrastructure Engineer to its internal technology function.
This is a genuinely hands-on position for an infrastructure professional who enjoys being close to the technology and the end users.
You'll be working across a physical estate of retail locations, supporting the infrastructure that keeps stores operating while also getting involved in the technology delivery behind new locations.
Key Responsibilities
- Taking ownership of day-to-day infrastructure issues across a multi-site retail environment.
- Supporting stores and users across networking, connectivity, devices and POS.
- Working alongside the wider infrastructure team to keep the estate stable and operational.
- Getting involved in new store openings, including working with suppliers and coordinating the technology required for new locations.
- Supporting infrastructure changes, upgrades and rollouts.
- Investigating problems, identifying root causes and putting practical fixes in place.
- Working with third-party technology providers when issues require escalation.
- Providing occasional out-of-hours support as part of a low-volume on-call arrangement.
- Helping improve the way infrastructure support is delivered as the business continues to evolve.
What We're Looking For
- Around 2-5 years' commercial infrastructure experience.
- Experience working within retail, hospitality or another multi-site environment.
- Strong networking fundamentals, including experience with Fortinet.
- Experience supporting VMware and/or Hyper-V.
- Good understanding of Microsoft 365, Windows and desktop infrastructure.
- Exposure to POS or other store-based technology would be highly beneficial.
- Experience dealing directly with users, suppliers and third parties.
- A willingness to get involved with both BAU support and project work.
- #J-18808-Ljbffr
Infrastructure Engineer employer: Forsyth Barnes
Forsyth Barnes is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Head of Delivery, you will not only lead transformative projects in critical sectors like Utilities and Energy but also benefit from extensive professional development opportunities and a competitive salary package. Join us to make a meaningful impact while working alongside talented professionals in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Forsyth Barnes values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Forsyth Barnes might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Forsyth Barnes!
✨Direct Apply to Forsyth Barnes
Let's not forget to apply directly through the Forsyth Barnes website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Forsyth Barnes.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Forsyth Barnes. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Forsyth Barnes
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
