Forsyth Barnes is seeking an experienced Service Delivery Manager in the West Midlands for a hybrid role overseeing digital product support operations across enterprise clients. You will bridge customers, product, and technical teams to scale the service as the portfolio grows.
You will own BAU operations, develop strategy, and implement processes for a high-performing product support function with strong incident management and governance capabilities.
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Hybrid Service Delivery Lead - Digital Product Support employer: Forsyth Barnes
Join a forward-thinking organisation that values innovation and collaboration, where your expertise as an HRSD Consultant will directly influence the future of HR and Employee Relations services. With a strong emphasis on employee growth, you will have access to continuous professional development opportunities and a supportive work culture that encourages challenging the status quo. Located in a dynamic environment, this role offers the chance to work closely with senior stakeholders, making a meaningful impact while enjoying the benefits of a flexible contract arrangement.
