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For Companies At a Glance
- Tasks: Lead and optimise payment operations, ensuring seamless transaction processing and compliance.
- Company: Join a fast-growing fintech revolutionising payment solutions and digital transactions.
- Benefits: Enjoy remote work flexibility and competitive salary up to £85,000.
- Why this job: Be at the forefront of payment innovation and make a real impact in the fintech space.
- Qualifications: Extensive payments operations experience and strong leadership skills required.
- Other info: Ideal for forward-thinking leaders passionate about transforming financial services.
The predicted salary is between 51000 - 119000 £ per year.
Job Title: Head of Operations
Industry: Payments
Location: Remote
Salary : Up to £85,000
Contact:
About Us
Our client is a dynamic and rapidly growing fintech company specializing in payment processing , digital transaction solutions , and credit services . With a deep commitment to innovation, security, and customer-centric design, the organization is on a mission to transform how individuals and businesses manage, move, and access money. From real-time payment platforms to scalable merchant solutions, they are at the forefront of shaping the future of payments infrastructure.
Job Description
The Head of Operations – Payments is a strategic leadership role responsible for driving operational excellence across all payment-related functions. The successful candidate will play a critical role in refining and scaling payment operations, ensuring frictionless transaction processing, and leading the organization’s efforts to deliver secure, reliable, and compliant payment experiences. This role requires a forward-thinking leader with a deep understanding of the payments landscape, from card networks and acquiring to real-time and cross-border payments.
Key Responsibilities
- Lead and optimize end-to-end payments operations , including transaction processing, settlement, dispute resolution, and reconciliation.
- Develop and implement operational strategies that support the organization’s payments growth objectives and product roadmap.
- Ensure the reliability, scalability, and regulatory compliance of all payment systems and processes.
- Build and manage high-performing teams across payments operations, risk management, and compliance.
- Collaborate closely with product, engineering, risk, and compliance teams to launch and scale new payment products and features.
- Monitor key performance indicators (KPIs) for payments success, driving improvements in speed, accuracy, and cost-efficiency.
- Cultivate strong relationships with payment networks, banks, vendors, and other ecosystem partners.
- Stay ahead of regulatory changes and payment industry trends to guide the organization’s operational strategy.
Requirements
- Extensive experience in payments operations , preferably within fintech, merchant acquiring, card issuing, or payment processing platforms.
- Proven ability to lead operational strategy and large-scale process improvements in a payments environment.
- Strong understanding of the technical and regulatory nuances of domestic and international payments (e.g., card networks, ACH, real-time payments, wire, SWIFT).
- Exceptional leadership and people management skills with a track record of building high-performance teams.
- Data-driven and process-oriented mindset with excellent analytical capabilities.
- Experience with vendor management, system migrations, and scaling operations in a fast-paced environment.
- Bachelor\’s degree in business, finance, operations, or a related field (advanced degree a plus).
Head of Operations (Ref: 188215) employer: Forsyth Barnes
Contact Detail:
Forsyth Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations (Ref: 188215)
✨Tip Number 1
Familiarise yourself with the latest trends in the payments industry. Understanding innovations like real-time payments and cross-border transactions will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the fintech space, especially those involved in payments operations. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 3
Prepare to discuss specific operational strategies you've implemented in previous roles. Be ready to share examples of how you've optimised processes or led teams to achieve significant improvements in payment operations.
✨Tip Number 4
Research the company’s current payment solutions and identify areas for improvement. This will allow you to present tailored ideas during your discussions, showcasing your proactive approach and understanding of their business.
We think you need these skills to ace Head of Operations (Ref: 188215)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payments operations and leadership roles. Use specific examples that demonstrate your ability to drive operational excellence and manage high-performing teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fintech industry and how your background aligns with the company's mission. Highlight your understanding of payment systems and your strategic vision for operational improvements.
Showcase Relevant Skills: Emphasise your analytical capabilities and data-driven mindset. Mention any experience you have with regulatory compliance, vendor management, and scaling operations, as these are crucial for the role.
Prepare for Interviews: Anticipate questions related to your experience in payments operations and your approach to leading teams. Be ready to discuss industry trends and how you would implement operational strategies to support the company's growth objectives.
How to prepare for a job interview at Forsyth Barnes
✨Understand the Payments Landscape
Make sure you have a solid grasp of the payments industry, including key players like card networks and payment processors. Be prepared to discuss recent trends and how they might impact the company's operations.
✨Showcase Your Leadership Skills
As a Head of Operations, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've built high-performing teams and driven operational excellence in previous roles.
✨Be Data-Driven
Highlight your analytical skills by discussing how you've used data to drive improvements in payment processes. Be ready to share specific KPIs you've monitored and how you've acted on them to enhance efficiency.
✨Prepare for Regulatory Discussions
Given the importance of compliance in the payments sector, be prepared to discuss your understanding of regulatory requirements. Familiarise yourself with current regulations and be ready to explain how you've ensured compliance in past roles.
