At a Glance
- Tasks: Support a major client programme by improving and managing business knowledge in Finance.
- Company: Join a dynamic team focused on innovative knowledge management solutions.
- Benefits: Competitive daily rate, fully remote work, and flexible contract duration.
- Other info: Collaborate with teams across the UK, US, and India in a hands-on role.
- Why this job: Make a real impact by enhancing knowledge processes in a leading Finance function.
- Qualifications: Strong experience in knowledge management and business analysis required.
- Knowledge Management Consultant / Business Analyst
- Contract Details
- Location: UK-based, fully remote
- Engagement: Contract (4-6 Months)
About the Role
We are looking for an experienced Knowledge Management Consultant / Business Analyst to support a major client programme focused on improving, validating and managing business knowledge within a large Finance function.
This is a hands-on, client-facing role for someone who can work independently, engage directly with stakeholders, and take lightweight direction before shaping and delivering the work themselves.
The successful candidate will bring strong knowledge management experience, ideally combined with Business Analysis experience and a good understanding of Finance processes.
Key Responsibilities
- Work directly with client stakeholders to understand, capture and improve business knowledge.
- Review, cleanse, restructure and maintain existing knowledge articles and documentation.
- Author high-quality knowledge content that is clear, accurate, consistent and easy for end users to consume.
- Validate existing content with relevant Finance subject-matter experts and stakeholders.
- Identify gaps, duplication, outdated information and opportunities to improve the client's knowledge base.
- Establish and apply appropriate knowledge management processes, standards and governance.
- Facilitate discussions with stakeholders to gather information and turn it into effective knowledge content.
- Work independently, taking broad requirements and translating them into practical deliverables.
- Collaborate with teams across the UK, US and India.
- Support the eventual migration/mastering of knowledge content within Service Now, without requiring deep technical Service Now expertise.
- Provide a confident, professional and collaborative interface with the client.
Essential Experience
1. Strong Knowledge Management experience
Proven experience managing knowledge as a business process, including knowledge capture, authoring, review, validation, governance and continuous improvement.
2. Business Analysis / client-facing experience
Experience operating as a BA or consultant who can work directly with stakeholders, understand ambiguous requirements and independently drive work forward.
3. Knowledge content authoring and management
Hands-on experience creating, reviewing, restructuring and quality-checking knowledge articles or business documentation.
Desirable Experience
- Experience working within Finance functions or Finance transformation programmes.
- Understanding of Finance processes such as: Accounts Payable (AP), Accounts Receivable (AR), Procure-to-Pay (P2P), Audit / controls, Cash management
- Experience working with Service Now, particularly its Knowledge Management capabilities.
- Experience in large-scale enterprise or transformation environments.
- Experience working with distributed UK, US and offshore teams.
- Service Now
Service Now knowledge is helpful but not essential. This is primarily a functional Knowledge Management role rather than a technical Service Now position.
Candidates who have worked with Service Now and understand Knowledge Management as a platform capability would be particularly relevant.
Knowledge Management Consultant in England employer: Forsyth Barnes
Forsyth Barnes is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Head of Delivery, you will not only lead transformative projects in critical sectors like Utilities and Energy but also benefit from extensive professional development opportunities and a competitive salary package. Join us to make a meaningful impact while working alongside talented professionals in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Knowledge Management Consultant in England
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
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✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Forsyth Barnes, showing exactly what you can bring to the table.
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If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Knowledge Management Consultant in England
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Forsyth Barnes.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Forsyth Barnes. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Forsyth Barnes
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
