Head of IT
Location: Milton Keynes, Buckinghamshire (Hybrid - 4 days on-site, 1 day WFH)
Salary: 60,000 - 70,000 + Benefits
About Us
A fantastic opportunity has arisen for an experienced Head of IT / IT Manager to join a well-established multi-site retail business and take ownership of its day-to-day technology function.
Reporting directly to the IT Director, you'll lead a small internal team, manage key technology suppliers and play a pivotal role in supporting stores, head office and warehouse operations. This is a hands-on leadership role with genuine autonomy and influence across the business.
The Role
- Lead and develop the IT team.
- Manage day-to-day IT operations and service delivery.
- Support and optimise Microsoft Dynamics 365 Business Central.
- Oversee infrastructure, networks, security and business-critical applications.
- Manage third-party suppliers and technology partners.
- Drive continuous improvement across IT systems and processes.
- Support stores, head office and operational stakeholders.
- Contribute to the wider technology roadmap and future initiatives.
What We're Looking For
- Previous experience as a Head of IT, IT Manager, IT Operations Manager or similar.
- Experience within retail, hospitality, leisure, distribution or another multi-site environment.
- Knowledge of Microsoft Dynamics 365 Business Central, NAV or similar ERP platforms.
- Strong leadership experience with a track record of developing teams.
- Experience managing suppliers, service providers and technology partners.
- Sound understanding of IT operations, infrastructure and service delivery.
- Strong stakeholder management and communication skills.
Desirable Experience
- Microsoft 365 administration and optimisation.
- EPOS, stock management or retail systems.
- Ecommerce environments.
- Cyber security and business continuity.
- Process improvement and automation initiatives.
Why Join?
- Genuine ownership of the IT function.
- High-profile role within a growing retail business.
- Direct exposure to senior leadership.
- Opportunity to shape technology strategy and operations.
- Fast-moving environment where decisions can be made quickly.
- Hybrid working and excellent long-term career prospects.
If you're an experienced IT leader looking for a role where you can make a tangible impact, we'd love to hear from you.
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