At a Glance
- Tasks: Lead large-scale operational and digital transformation programmes across multiple workstreams.
- Company: Dynamic company focused on innovative delivery and change management.
- Benefits: Competitive salary, generous leave, career progression, and private health.
- Other info: Hybrid role with opportunities for professional growth and development.
- Why this job: Make a real impact in transforming operations and engaging with senior stakeholders.
- Qualifications: Experience in complex transformations, stakeholder management, and agile methodologies.
The predicted salary is between 65000 - 80000 € per year.
Role: Delivery Implementation/Change lead
Location: Midlands – Hybrid
Salary: DOE - £65,000 - £80,000 + benefits
Type: Perm
Overview of the role:
We are looking for an experienced Delivery Implementation & Change Lead to help drive a large-scale operational and digital transformation programme across multiple workstreams, products and stakeholder groups. This is not a traditional project management role. We need someone who can combine delivery leadership, implementation management, business change, stakeholder engagement and operational pragmatism within a fast-moving product and client environment. You will work directly with senior leadership, client stakeholders, product teams, development teams, business change specialists and operational users to ensure programmes are delivered with pace, structure, credibility and consistency. The role requires someone who is comfortable operating from executive-level steering conversations all the way down into the detail of delivery execution, implementation planning and operational readiness.
Key Responsibilities
- Programme & Delivery Leadership
- Lead delivery coordination across multiple product implementations and workstreams
- Bring structure, governance and consistency to large-scale transformation activity
- Ensure alignment between roadmap, delivery plans, operational dependencies and client expectations
- Drive delivery cadence across stand-ups, implementation reviews, steering groups and operational checkpoints
- Identify risks, blockers and dependencies early and coordinate mitigation activities
- Support go-live planning, deployment readiness and hypercare activities
- Business Change & Operational Readiness
- Lead implementation and business change activities across operational teams and supply chain partners
- Help clients transition from legacy operational processes into modern digital workflows
- Drive adoption, engagement and behavioural change across operational and field teams
- Coordinate training, communications and operational readiness activities
- Ensure delivery approaches balance speed with sustainable organisational adoption
- Client & Stakeholder Management
- Build trusted relationships with senior client stakeholders across operational, transformation and IT functions
- Provide confidence through clear communication, robust planning and visible control of delivery
- Bridge the gap between technical teams and non-technical operational stakeholders
- Support executive-level reporting, governance and programme communications
- Maintain alignment across internal teams, client teams and third-party suppliers
- Product & Technical Delivery Coordination
- Work closely with product owners, developers, architects and delivery teams to coordinate delivery priorities
- Provide delivery guardrails to agile product and engineering teams
- Ensure requirements, scope and delivery outcomes remain aligned to programme objectives
- Support integration and implementation activities across complex client environments
- Coordinate across internal and external technology teams including client IT departments
- Operational Transformation
- Support the rollout of operational tooling across contractor and supply chain environments
- Help establish standardised operational processes and scalable delivery models
- Ensure implementation quality, data integrity and operational consistency
- Work closely with delivery teams to ensure solutions are fit for real operational use in the field
Experience & Background
We are looking for someone with experience operating in complex transformation and implementation environments, ideally within utilities, infrastructure, operational technology or regulated industries. Examples include:
- Large-scale digital transformation programmes
- Operational systems implementation
- Business change and operational readiness
- Supplier / SI / consultancy-side delivery
- Product-led transformation environments
- Complex stakeholder and governance environments
- Agile and hybrid delivery methodologies
- Programme recovery or transformation remediation
Experience working with:
- Utilities organisations
- SAP or legacy operational ecosystems
- Workforce management platforms
- Mobile field workforce solutions
- Operational control room environments
- Contractor or supply chain operational models
- Systems integration and data migration environments would be highly beneficial.
Skills & Attributes
We are specifically looking for someone who:
- Is highly delivery-focused and outcome-oriented
- Can operate confidently at both strategic and detailed delivery levels
- Is comfortable being hands on within delivery environments
- Has strong credibility with senior stakeholders
- Communicates clearly and consistently
- Understands how to work effectively with agile product and development teams
- Can balance governance with pragmatism
- Is comfortable operating within ambiguity and evolving environments
- Understands the realities of operational transformation and frontline adoption
Why join?
- Competitive salary
- Career progression and continued learning development
- Generous annual leave up to 39 days.
- Holiday shut down
- Company car scheme
- Private medical health and more!
Delivery Lead employer: Forsyth Barnes
Join a forward-thinking company in the Midlands as a Delivery Lead, where you will play a pivotal role in driving large-scale operational and digital transformation programmes. With a competitive salary, generous annual leave of up to 39 days, and a strong focus on career progression and continued learning, this hybrid role offers a dynamic work culture that values employee growth and innovation. Experience the unique advantage of working closely with senior leadership and diverse teams, ensuring impactful delivery in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in delivery and change management. Attend events, webinars, or even local meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to delivery leadership and stakeholder management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your adaptability! In a fast-moving environment, being able to demonstrate how you've successfully navigated change and led teams through transformation will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Delivery Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Delivery Lead role. Highlight your experience in delivery leadership and operational transformation, as this will show us you understand what we're looking for.
Showcase Relevant Experience:When detailing your past roles, focus on your experience with large-scale digital transformations and stakeholder management. We want to see how you've successfully navigated complex environments and delivered results.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to communicate your achievements and how they relate to the responsibilities of the Delivery Lead position. We appreciate clarity!
Apply Through Our Website:We encourage you to submit your application through our website. This helps us streamline the process and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Forsyth Barnes
✨Know Your Transformation Stuff
Make sure you brush up on your knowledge of large-scale digital transformation programmes and operational change. Be ready to discuss specific examples from your past experiences that showcase your ability to lead complex projects and engage with various stakeholders.
✨Showcase Your Stakeholder Skills
This role requires strong client and stakeholder management skills. Prepare to share how you've built trusted relationships in previous roles, especially with senior stakeholders. Think about times when your clear communication made a difference in project outcomes.
✨Be Ready for the Details
While strategic thinking is crucial, don’t forget the importance of detail. Be prepared to dive into specifics about delivery execution and implementation planning. Highlight your experience in coordinating across multiple teams and managing operational readiness.
✨Demonstrate Your Agile Mindset
Since the role involves working with agile product and development teams, be ready to discuss your experience with agile methodologies. Share examples of how you've balanced governance with pragmatism in fast-paced environments, and how you’ve adapted to changing circumstances.
