At a Glance
- Tasks: Lead daily operations, drive transformation, and optimise processes for growth.
- Company: Fast-growing tech business in retail and B2B services.
- Benefits: Competitive salary, dynamic work environment, and opportunities for international expansion.
- Other info: Exciting opportunity to shape the future of a rapidly expanding organisation.
- Why this job: Join a leadership team and make a significant impact on operational excellence.
- Qualifications: Proven experience in operational leadership and transformation.
The predicted salary is between 100000 - 110000 € per year.
Location: Wokingham
Contact: daniel.scott@forsythbarnes.com
Salary: £100,000 - £110,000
About Us
We are partnering with a fast-growing, technology-led business operating within the retail and B2B services sector, currently undergoing significant operational transformation and international growth. Following a period of sustained expansion, the business has consolidated multiple operating entities into a unified group structure and is now entering the next phase of its evolution. With a major ERP transformation underway, international expansion plans across Europe, Australia and the US, and ongoing acquisition activity, the organisation is investing heavily in operational scalability, governance and customer delivery excellence. The business operates in a fast-paced, high-growth environment, supporting globally recognised brands and retail partners through a combination of technology, operational services and strategic partnerships.
As part of its continued growth journey, the business is now seeking an experienced Chief Operating Officer (COO) to join the executive leadership team and play a critical role in scaling operations, driving transformation and building the operational infrastructure required for long-term growth.
Job Description
Reporting directly to the Group CEO, the Chief Operating Officer (COO) will oversee day-to-day business operations while leading operational transformation, process optimisation and strategic delivery across the organisation. This role will be responsible for ensuring operational efficiency, customer onboarding excellence, service delivery performance and cross-functional alignment across operations, onboarding/client services and project delivery functions. The COO will work closely with the executive leadership team to implement business strategy, improve operational maturity and support the organisation through its next stage of growth and international expansion. This is a highly visible executive leadership position suited to an operationally focused leader who thrives in scale-up and transformation environments.
Key Responsibilities
- Lead and oversee day-to-day operational performance across the business
- Drive operational efficiency, scalability and continuous improvement initiatives
- Ensure customer SLA performance across fulfilment, delivery and operational services
- Oversee inventory management, stock control and supply chain performance
- Develop and implement operational frameworks, governance and reporting structures
- Support the rollout of future operational services and capabilities
Chief Operating Officer (Ref: 196617) employer: Forsyth Barnes
As a fast-growing, technology-led business in Wokingham, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our commitment to employee growth is evident through our ongoing investment in training and development, alongside the exciting opportunity to be part of our international expansion journey. Join us to play a pivotal role in shaping the future of our operations while working with globally recognised brands in a supportive and transformative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer (Ref: 196617)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a COO role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their operational challenges and think about how your experience can help them scale and transform. This will show you're not just interested in the role, but genuinely invested in their success.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for operational excellence and how you can drive transformation. A clear, confident presentation of your ideas can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to contribute to their growth journey.
We think you need these skills to ace Chief Operating Officer (Ref: 196617)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the COO role. Highlight your experience in operational leadership and transformation, as well as any relevant achievements that align with the job description. We want to see how you can drive efficiency and scalability!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced environment. Share specific examples of how you've led operational changes or improved processes in previous roles. Let us know what makes you tick!
Showcase Your Strategic Thinking:In your application, emphasise your strategic mindset. Discuss how you've implemented business strategies in the past and how you plan to support our international expansion. We’re looking for someone who can think big and act decisively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Forsyth Barnes
✨Know the Business Inside Out
Before your interview, dive deep into the company's operations, especially their recent transformation and international growth plans. Understanding their technology-led approach and how they support retail partners will help you align your experience with their needs.
✨Showcase Your Operational Expertise
Be ready to discuss specific examples of how you've driven operational efficiency and scalability in previous roles. Highlight any experience with ERP transformations or process optimisation, as these are crucial for the COO role.
✨Prepare for Strategic Discussions
Since this position involves working closely with the executive leadership team, prepare to discuss strategic initiatives you've led. Think about how you've implemented business strategies and improved operational maturity in past roles.
✨Demonstrate Leadership and Collaboration Skills
The COO role requires strong leadership and cross-functional alignment. Be prepared to share stories that illustrate your ability to lead teams, foster collaboration, and drive transformation in a fast-paced environment.
