At a Glance
- Tasks: Analyse and document business requirements for D365 Field Service enhancements.
- Company: Leading utilities organisation driving Microsoft Dynamics 365 transformation.
- Benefits: Competitive day rate, primarily remote work, and potential for contract extension.
- Other info: Opportunity for growth in a dynamic environment with occasional travel.
- Why this job: Play a key role in enhancing critical business processes with innovative technology.
- Qualifications: Experience as a Business Analyst on D365 Field Service projects required.
The predicted salary is between 55000 - 65000 £ per year.
- D365 Field Service Business Analyst
- Utilities | Outside IR35 | £400-£500 per day | Initial 3-Month Contract |
Location : Primarily Remote (occasional travel to the Cheltenham/Oxford area – typically once per week)
Please send CV to
We're currently supporting a leading utilities organisation as they continue their Microsoft Dynamics 365 transformation programme.
They are looking for an experienced D365 Field Service Business Analyst to join the team on an initial 3-month contract, with strong potential for extension.
This is an excellent opportunity to play a key role in delivering and enhancing D365 Field Service capabilities across a business-critical programme.
The Role
As the D365 Field Service Business Analyst, you'll work closely with business stakeholders, product owners and technical teams to capture, analyse and document requirements, ensuring D365 Field Service is configured to support operational processes and improve field workforce efficiency.
You'll act as the bridge between the business and technical teams, helping to shape solutions and ensure successful delivery throughout the project lifecycle.
Key Responsibilities
- Gather, analyse and document business requirements for D365 Field Service enhancements and implementations.
- Facilitate workshops with business stakeholders to understand current and future-state processes.
- Produce high-quality functional specifications, process maps and user stories.
- Work closely with solution architects, developers and third-party partners to ensure requirements are successfully delivered.
- Support solution design, configuration, testing and UAT activities.
- Identify opportunities to optimise field service operations and business processes.
- Provide stakeholder management across both business and technical teams.
- Support project delivery through implementation, go-live and hypercare phases.
Essential Experience
- Proven experience working as a Business Analyst on Microsoft Dynamics 365 Field Service projects.
- Strong understanding of D365 Field Service functionality, workflows, scheduling and mobile capabilities.
- Experience gathering and documenting business and functional requirements.
- Strong stakeholder management and workshop facilitation skills.
- Experience working on end-to-end D365 implementation or transformation programmes.
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
Desirable Experience
- Utilities industry experience.
- Facilities Management (FM) experience.
- Experience with Field Service scheduling and resource optimisation.
- Agile delivery experience.
- Contract Details
- Initial Contract: 3 Months
- IR35 Status: Outside IR35
- Location: Primarily remote, with occasional travel (typically once per week) to the Cheltenham/Oxford area.
Business Analyst (Ref: 197395) employer: Forsyth Barnes
Forsyth Barnes is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Head of Delivery, you will not only lead transformative projects in critical sectors like Utilities and Energy but also benefit from extensive professional development opportunities and a competitive salary package. Join us to make a meaningful impact while working alongside talented professionals in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (Ref: 197395)
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
✨Leverage Online Freelancing Platforms
Since you’re searching for a temporary gig, check out freelancing platforms like Upwork or Freelancer where businesses often post short-term BI projects. This can be a great way to build your portfolio and gain experience while also showcasing your skills to potential future employers.
✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Forsyth Barnes, showing exactly what you can bring to the table.
✨Tap Into University or College Networks
If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Business Analyst (Ref: 197395)
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Forsyth Barnes.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Forsyth Barnes. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Forsyth Barnes
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
