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- Tasks: Join our Retail Systems team as a Business Analyst, enhancing store operations and customer experiences.
- Company: We're a leading convenience store and fuel retail organisation focused on innovation and employee growth.
- Benefits: Enjoy a competitive salary, health insurance, flexible schedules, and opportunities for professional development.
- Why this job: Make a real impact in a dynamic industry while collaborating with passionate professionals.
- Qualifications: 3-5 years of experience in retail systems; degree in computer science or equivalent experience required.
- Other info: This role offers a chance to drive operational efficiency in a rapidly evolving sector.
The predicted salary is between 36000 - 60000 £ per year.
This organization is a distinguished leader within the convenience store and fuel retail industry, recognized for its commitment to efficiency and customer-centric services. Operating in the retail sector, our client prioritizes innovation and operational excellence, seeking to improve customer experiences while also fostering employee growth and satisfaction.
We are collaborating with this organization to identify a talented Business Analyst based in Charlotte, North Carolina. This vital position reports directly to the Business Analyst Team Lead and requires a deep understanding of operational and business processes related to Store Systems used in convenience stores and fuel operations. The ideal candidate will also possess a strong familiarity with corporate systems, including Merchandising, Fuel, Accounting, and Marketing. Key responsibilities will include managing enhancement requests from stakeholders and meticulously developing business requirements documentation. Additionally, this role encompasses documentation associated with new version releases and system upgrades.
- Act as a pivotal member of the Retail Systems team, leveraging extensive knowledge of NCR Radiant and Verifone POS systems.
- Define, test, and document business requirements and deliverables for various projects in partnership with internal departments.
- Participate in the development of project plans, including scoping, scheduling, and implementation timelines.
- Lead the identification of business requirements pertaining to Retail Systems, particularly in convenience stores and fuel operations.
- Plan, conduct, and facilitate workgroups with various stakeholders to gather, analyze, and validate business, process, functional, and data requirements.
- Support the user community by offering training, troubleshooting, system enhancement recommendations, and office automation advice.
- Create and maintain comprehensive documentation related to projects, including installation guides and quality assurance charters.
- Conduct risk assessments to analyze potential project challenges and opportunities.
- Write training materials to assist end users in the effective use of existing and new store systems technology.
- Serve as a liaison between the organization and vendors to ensure efficient software implementations.
- Collaborate with RS Engineers to establish and track project milestones effectively.
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Strong knowledge of Retail Systems within a store context.
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Understanding of the operational dynamics of convenience stores and fuel stations.
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A minimum of 3-5 years of experience in a relevant field.
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Excellent written, oral, and interpersonal communication abilities.
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A degree in computer science, information systems, or equivalent work experience.
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Capable of effective communication with both technical and non-technical personnel.
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Hands-on experience in developing test cases and test plans.
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Aptitude for prioritizing and executing tasks in a fast-paced, high-pressure environment while managing multiple projects.
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Must have experience with NCR Radiant and Verifone POS systems.
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Must have retail or consumer goods experience
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Must have experience in POS (point of sale) systems
- Attractive salary package.
- Comprehensive health insurance benefits.
- Opportunities for professional growth and certification.
- Flexible work schedules to promote work-life harmony.
- A collaborative and supportive workplace culture.
This role represents an exciting opportunity to impact key projects within a rapidly evolving sector. Ideal candidates should possess a passion for retail systems and a desire to contribute innovative solutions that drive operational efficiency.
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Business Analyst (Ref: 189391) employer: Forsyth Barnes
Contact Detail:
Forsyth Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (Ref: 189391)
✨Tip Number 1
Familiarise yourself with NCR Radiant and Verifone POS systems, as these are crucial for the role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your commitment to mastering these technologies.
✨Tip Number 2
Network with professionals in the retail systems field, especially those who have experience in convenience stores and fuel operations. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the specific challenges they face.
✨Tip Number 3
Prepare to discuss your experience with managing enhancement requests and developing business requirements documentation. Think of specific examples from your past roles that showcase your ability to gather and analyse stakeholder needs effectively.
✨Tip Number 4
Stay updated on the latest trends in retail technology and operational excellence. This knowledge will not only help you during interviews but also show that you are proactive and genuinely interested in contributing to the company's success.
We think you need these skills to ace Business Analyst (Ref: 189391)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Business Analyst position. Familiarise yourself with the specific systems mentioned, such as NCR Radiant and Verifone POS systems, as well as the operational dynamics of convenience stores.
Tailor Your CV: Craft your CV to highlight relevant experience in retail systems and business analysis. Emphasise your familiarity with corporate systems like Merchandising, Fuel, Accounting, and Marketing, and ensure you showcase your communication skills and project management experience.
Write a Compelling Cover Letter: Your cover letter should reflect your passion for retail systems and your understanding of the role. Discuss how your background aligns with the key responsibilities, such as managing enhancement requests and developing business requirements documentation.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your writing is clear and professional, as strong written communication is essential for this role.
How to prepare for a job interview at Forsyth Barnes
✨Understand the Retail Systems
Make sure you have a solid grasp of retail systems, especially NCR Radiant and Verifone POS systems. Be prepared to discuss how these systems operate within convenience stores and fuel stations, as this knowledge will be crucial during your interview.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to communicate effectively with both technical and non-technical personnel. Practice articulating complex ideas in simple terms, and be ready to demonstrate your interpersonal skills through examples from your past experiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past projects where you identified business requirements or managed stakeholder expectations, and be ready to explain your thought process and outcomes.
✨Highlight Your Project Management Experience
Since the role involves managing enhancement requests and developing project plans, be sure to highlight any relevant project management experience. Discuss how you've scoped, scheduled, and implemented projects in the past, and how you handled challenges along the way.
