At a Glance
- Tasks: Lead customer insights generation and create impactful dashboards using Power BI.
- Company: Join a leading consumer-focused organisation with a dynamic team.
- Benefits: Competitive daily rate, potential for permanent role, and flexible work arrangements.
- Other info: Opportunity for career growth in a fast-paced, innovative environment.
- Why this job: Make data-driven decisions that shape business strategies and drive success.
- Qualifications: Strong SQL skills and experience with Power BI and customer analytics.
The predicted salary is between 130000 - 130000 £ per year.
Contract: 3 Months (with the potential to take permanently thereafter)
Rate: £500 per day (Inside IR35)
Location: Milton Keynes or Manchester (1 day per week onsite)
Overview
We are supporting a leading consumer-focused organisation in hiring an experienced Customer Insights / Analytics Manager on an initial 3-month contract. This role will focus on delivering end-to-end customer insight generation, helping drive data-led decision making across the business.
Key Responsibilities
- Lead end-to-end customer insight generation, from data extraction through to actionable recommendations
- Build and deliver high-quality dashboards and visualisations using Power BI
- Work within a DataBricks/data warehousing environment to access and model large datasets
- Conduct customer segmentation analysis to inform business strategy
- Design and analyse market research and customer surveys
- Translate complex data into clear, commercial insights for stakeholders
- Collaborate closely with both business and technical teams
Required Skills & Experience
- Strong hands-on SQL skills (essential)
- Proven experience with Power BI (dashboard development and data modelling)
- Experience working with DataBricks or similar data warehousing environments
- Solid background in customer analytics, insights, or market research
- Experience in survey design and segmentation analysis
- Background in a consumer-facing business (ideally eCommerce)
- Strong communication skills with the ability to engage non-technical stakeholders
- A steady, reliable contractor who can quickly add value
Customer Insights Manager in Birmingham employer: Forsyth Barnes
As a leading consumer-focused organisation, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our Milton Keynes and Manchester locations offer flexible working arrangements, with the opportunity for meaningful engagement in customer insights that drive strategic decisions. We are committed to employee growth, providing access to cutting-edge tools and resources, ensuring our team members can thrive and make a significant impact within the business.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Insights Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in customer insights or analytics. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best dashboards and insights. When you get the chance to chat with potential employers, having tangible examples of your work can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to customer analytics. Think about how you can demonstrate your SQL and Power BI skills through real-life scenarios. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Customer Insights Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Insights Manager role. Highlight your experience with SQL, Power BI, and any relevant customer analytics projects. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer insights and how your background makes you the perfect fit for our team. Keep it engaging and relevant to the job description.
Showcase Your Data Skills:Since this role involves a lot of data work, be sure to mention specific examples of how you've used SQL and Power BI in past roles. We love seeing real-world applications of your skills, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll make sure your application gets into the right hands. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Forsyth Barnes
✨Know Your Data Inside Out
Make sure you brush up on your SQL skills and understand how to extract and manipulate data. Be prepared to discuss specific examples of how you've used data to drive insights in previous roles, especially in customer analytics.
✨Showcase Your Power BI Skills
Since this role involves building dashboards and visualisations, be ready to talk about your experience with Power BI. Bring along examples of dashboards you've created and be prepared to explain the thought process behind your designs.
✨Understand Customer Segmentation
Familiarise yourself with customer segmentation analysis techniques. Be ready to discuss how you've applied these methods in past projects and how they informed business strategies. This will show that you can translate complex data into actionable insights.
✨Communicate Clearly with Non-Technical Stakeholders
Practice explaining technical concepts in simple terms. The ability to engage non-technical stakeholders is crucial, so think of examples where you've successfully communicated insights to diverse teams. This will demonstrate your strong communication skills.
