At a Glance
- Tasks: Lead and coordinate complex business change programmes in a fast-paced environment.
- Company: Fast-growing digital transformation consultancy with a strong reputation for delivering results.
- Benefits: Competitive salary, performance bonus, hybrid working, and career progression opportunities.
- Other info: Collaborative culture with opportunities to influence delivery capability as the business scales.
- Why this job: Shape high-profile transformation programmes and make a genuine impact on clients.
- Qualifications: Experience in business change, transformation, or delivery programmes; strong stakeholder management skills.
The predicted salary is between 90000 - 120000 £ per year.
Location: West Midlands – Hybrid with regular travel to client sites and company offices.
Salary: £90k - £120k + benefits
Type: Perm
Overview: We are a recruiting for a fast-growing digital transformation and technology consultancy delivering complex change programmes across highly regulated and operationally critical environments. We work closely with organisations across utilities, infrastructure and operational services to deliver digital products, operational transformation, systems integration, process automation and large-scale business change.
The Opportunity: This is a senior client-facing delivery leadership role suited to someone who thrives in fast-paced environments, enjoys solving complex operational and delivery challenges, and can balance business expectations with technical realities. You will operate across multiple programmes and clients, working closely with business stakeholders, delivery teams, developers, architects and product teams to ensure successful outcomes.
You will be expected to:
- Build trusted relationships with senior client stakeholders
- Drive delivery at pace without compromising quality
- Navigate ambiguity and changing priorities
- Lead business change and adoption activities
- Coordinate cross-functional technical and operational teams
- Create visibility, accountability and momentum across programmes
- Roll your sleeves up when required and get involved in the detail
Key Responsibilities:
Delivery Leadership- Lead and coordinate complex business and technology change programmes
- Manage delivery across multiple concurrent workstreams and client engagements
- Ensure delivery plans, risks, dependencies and milestones are actively managed
- Balance pace, governance and quality to achieve successful outcomes
- Drive pragmatic decision-making in fast-moving environments
- Support iterative and MVP-style delivery approaches where appropriate
- Build strong relationships with senior business and operational stakeholders
- Act as a trusted advisor to clients during periods of transformation and change
- Facilitate collaboration between business teams, technical teams and delivery functions
- Manage expectations effectively whilst maintaining a solution-focused mindset
- Handle escalations calmly and pragmatically
- Lead business readiness, communications, training and adoption activities
- Ensure end users and operational teams are engaged throughout the delivery lifecycle
- Support organisational change and embedment of new processes and technologies
- Drive measurable business outcomes and operational improvements
- Introduce lightweight but effective governance, controls and reporting
- Create clear delivery metrics, dashboards and programme visibility
- Track progress, dependencies, risks and outcomes across programmes
- Ensure delivery teams remain aligned to client priorities and commercial objectives
- Work closely with developers, architects, product managers and technical leads
- Support teams in removing blockers and maintaining delivery momentum
- Challenge constructively where required around estimates, scope or delivery risks
- Encourage collaborative and cross-functional ways of working
- Help mature internal delivery capability, standards and operating models
- Support the evolution of tooling, delivery frameworks and ways of working
- Contribute to scaling the business whilst maintaining agility and delivery pace
- Champion practical use of AI and modern tooling to improve efficiency and delivery quality
What We’re Looking For:
Experience- Proven experience leading business change, transformation or delivery programmes
- Background operating within consultancy, digital transformation or technology-led environments
- Experience working across both business and technical delivery teams
- Strong experience managing stakeholders across operational, technology and executive functions
- Experience delivering within fast-paced, evolving and sometimes ambiguous environments
- Exposure to regulated industries such as utilities, infrastructure, energy, telecoms or similar sectors is beneficial
- Is pragmatic rather than process-heavy
- Can operate strategically whilst remaining hands-on
- Is comfortable working at pace
- Understands how to drive outcomes rather than simply track milestones
- Builds credibility quickly with both clients and technical teams
- Can simplify complexity and create clarity
- Naturally moves into solution mode when challenges arise
- Understands the balance between governance and agility
- Be comfortable operating within technical delivery environments
- Understand software delivery lifecycles and integration challenges
- Be able to challenge constructively and ask the right questions
- Have experience using delivery and collaboration tooling such as Jira, Confluence, Asana, ServiceNow or similar
- Be comfortable working in environments leveraging AI-enabled tooling and modern delivery practices
Working Environment: This is a highly collaborative and client-facing role. You will regularly work across client sites, internal delivery teams, technical and product functions, and executive stakeholders. The role will suit somebody who enjoys variety, autonomy and high levels of responsibility.
We value:
- Ownership
- Pace
- Collaboration
- Pragmatism
- Accountability
- Transparency
- Continuous improvement
Why Join Us?
- Opportunity to shape and lead high-profile transformation programmes
- Fast-growing and ambitious business with strong market momentum
- Highly collaborative and entrepreneurial culture
- Exposure to complex and meaningful client challenges
- Ability to make a genuine impact rather than operate within rigid corporate structures
- Work alongside strong technical, delivery and product teams
- Opportunity to influence how delivery capability evolves as the business scales
Package:
- Competitive salary
- Performance-related bonus
- Hybrid working model
- Career progression opportunities
- Additional benefits package
Ideal Backgrounds Could Include:
- Head of Delivery
- Senior Delivery Manager
- Business Change Lead
- Transformation Lead
- Programme Manager
- Digital Transformation Manager
- Operational Change Lead
- Consulting Delivery Lead
Candidates who have operated in fast-growth consultancies or transformation environments where pace, adaptability and stakeholder management are critical are likely to be particularly successful in this role.
Business Change Manager in Birmingham employer: Forsyth Barnes
Join a fast-growing digital transformation consultancy in the West Midlands, where you will lead high-profile business change programmes in a highly collaborative and entrepreneurial environment. With a focus on employee growth, we offer competitive salaries, performance-related bonuses, and a hybrid working model that allows for flexibility and autonomy. Here, your contributions will make a genuine impact as you work alongside talented teams to deliver meaningful outcomes for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on a job opportunity.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and challenges. This will help you tailor your responses and show that you’re genuinely interested in making an impact.
✨Tip Number 3
Practice your delivery skills! Mock interviews with friends or mentors can help you refine your answers and boost your confidence. Focus on articulating how your experience aligns with the role of Business Change Manager.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Business Change Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Change Manager role. Highlight your experience in leading business change and transformation programmes, and don’t forget to mention any relevant industry exposure!
Showcase Your Pragmatism:We’re looking for someone who can balance structure with flexibility. In your application, share examples of how you've navigated ambiguity and delivered results in fast-paced environments. This will show us you’re the right fit!
Highlight Stakeholder Management Skills:Since this role involves building strong relationships with senior stakeholders, make sure to emphasise your experience in managing expectations and facilitating collaboration between teams. We want to see how you’ve been a trusted advisor in past roles!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Forsyth Barnes
✨Know Your Stuff
Make sure you understand the key responsibilities of a Business Change Manager. Familiarise yourself with concepts like digital transformation, stakeholder management, and agile delivery. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Pragmatism
Prepare examples that demonstrate your ability to balance governance with agility. Think of situations where you had to make quick decisions in fast-paced environments while still ensuring quality outcomes. This is crucial for the role!
✨Build Relationships
Since this role involves a lot of client interaction, be ready to discuss how you've built trust with stakeholders in the past. Share specific instances where you facilitated collaboration between teams or managed expectations effectively.
✨Embrace Complexity
Be prepared to talk about how you've navigated ambiguity and changing priorities in previous roles. Highlight your problem-solving skills and how you simplify complex issues to drive outcomes. This will show you're the right fit for a dynamic environment.
