Risk Lawyer, Risk and Compliance in London

Overview
We have an exciting new opportunity for a Risk Lawyer to join our Risk & Compliance ( R&C ) team on a permanent basis. We will consider someone on a full‑time or part‑time basis. This role will have a particular focus on claims and complaints. Legal sector experience is essential and someone with experience with contentious matters.
Responsibilities
Consider internal notifications of potential claims or circumstances, review relevant matter files and liaise with fee earners, in conjunction with the Head of R&C, R&C Manager, COLP, COFA and Claims Partners, as appropriate, to produce a summary of the matter and to liaise with insurers and legal advisors as required.
Maintain accurate and up‑to‑date schedules of all live notifications / claims matters.
Be a key point of contact for insurers and external law firms in relation to notified matters, in collaboration with Claims Partners and Head of R&C.
Consider formal complaints, review relevant matter files and liaise with fee earners, draft responses to complaints and work with the Head of R&C, R&C Manager, COLP and COFA to agree the firm’s response to any complaint.
Ensure complaints are responded to within the required regulatory timescales and maintain accurate and up‑to‑date schedules of all live complaints.
Liaise with the Legal Ombudsman and / or SRA as required in relation to any complaint.
Work with the Head of R&C, R&C Manager and COLP to review claims and complaints and to input to management reporting as well as ongoing training and development within the practice teams.
Consider debt matters where a potential claim or issue as regards conduct of the matter has arisen, review relevant matter files and liaise with fee earners, in conjunction with the Head of R&C, R&C Manager, COLP, COFA and Claims Partners, as appropriate, to produce a summary of the matter and to liaise with external recovery partners as required.
Assist the Head of R&C with annual insurance policy renewal by preparing summaries of live claims / key exposures / details of training undertaken.
Assist with the review and preparation of responses to DSARs.
Other Skills Required
Excellent verbal and written communication and interpersonal skills.
Organised manner with ability to prioritise workload.
Motivated and pro‑active with a ‘can‑do’ approach.
Can adhere to tight and demanding deadlines.
Ability to interact with people at all levels.
Self‑motivated individual with a proactive approach.
Calm and efficient under pressure.
Flexible as regards to time and duties.
Proficient in use of MS Office (specifically Word, Excel and PowerPoint).
Excellent administration, organisational and prioritisation skills with ability to manage time efficiently.
Good attention to detail. Accurate and thorough.
Equal Opportunities
Forsters LLP is an equal opportunities employer and is committed to ensuring an inclusive and accessible hiring experience for everyone. We strive to attract and encourage applications from all candidates regardless of their gender, age, race, nationality, marital status, disability, sex, sexual orientation or religious beliefs. If you require any support or adjustments in the application or hiring process, please let us know.
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