Business Support/ PA

Business Support/ PA

Andover Full-Time 28000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales, marketing, and executive tasks in a dynamic environment.
  • Company: Forst is the leading woodchipper manufacturer in the UK and Europe.
  • Benefits: Enjoy a competitive salary, 22 days holiday, and a company-wide bonus scheme.
  • Why this job: Join a fast-paced team that values innovation and offers hands-on experience.
  • Qualifications: Experience in admin roles, strong Excel skills, and excellent communication are essential.
  • Other info: Opportunity to grow with a market leader and participate in fun company events.

The predicted salary is between 28000 - 36000 £ per year.

Forst is the UK and Europe’s leading woodchipper manufacturer. From a standing start just 10 years ago, we’ve become market leaders in our sector thanks to our fast-paced, customer-focused approach and commitment to excellence.

We believe in putting the right people in the right seats. Right now, there’s an empty seat that needs someone exceptional to fill it — someone who’s sharp, highly organised, proactive, and tech-savvy. If you’re confident with Excel, brilliant at IT, and comfortable holding others to account, this could be the opportunity for you.

Key Responsibilities
  • Sales Support
  • Process customer orders: enter data into the sales system, issue acknowledgements and deposit invoices.
  • Manage the full order lifecycle: update customers, chase paperwork, issue final invoices, and follow up on payments.
  • Maintain dealer live order schedules and ensure accuracy and timely updates.
  • Track lead times and order progress in both Sales Hub and Dealer order schedules.
  • Compile and distribute daily sales reports company-wide.
  • Assist with tender submissions and demo-related paperwork.
  • Marketing Support
    • Provide administrative support to the marketing team: attend meetings, update project trackers, and manage actions.
    • Coordinate supplier orders and logistics for events.
    • Manage marketing budgets: track spending and prepare monthly reports.
    • Create and send email campaigns (eshots) and manage distribution.
    • Post classified ads for used machines on relevant platforms.
    • Manage dealer marketing requests and budgets.
  • Executive Support (PA to Commercial Director)
    • Assist the Commercial Director with day-to-day admin tasks.
    • Attend 1-1 staff meetings: take notes and ensure follow-ups are actioned.
    • Manage the Commercial Directors inbox: prioritise and respond to emails as needed.
    • Organise travel and accommodation.
    • Join meetings, record actions, and ensure timely completion.
    Key Requirements
    • Thrive in a dynamic, fast-paced environment with confidence and composure.
    • Attention to detail and accuracy in managing complex processes.
    • Excellent Excel skills for spreadsheet creation and data handling.
    • Strong interpersonal skills: professional and confident communication with customers and internal stakeholders.
    • Proven ability to prioritise tasks and meet deadlines.
    • Experience in customer account management or a similar function is preferred.
    • Familiarity with NetSuite or other ERP systems is a plus.
    Qualifications
    • Proven experience in a high-paced administrative role, ideally in sales, marketing, or executive support.
    • Proficiency in Microsoft Office, especially Excel, for reporting and data analysis.
    What You’ll Get
    • A proactive, no-nonsense team who genuinely love what they do.
    • Loads of variety and real hands-on experience.
    • The opportunity to grow with a fast-moving, innovative brand.
    • Company-wide bonus scheme.
    • Competitive salary, 22 days holiday, regular company events, and plenty of fun along the way.

    Business Support/ PA employer: Först

    Forst is an exceptional employer located in Andover, Hampshire, offering a dynamic work environment where innovation and customer focus drive success. Employees enjoy a competitive salary, a company-wide bonus scheme, and ample opportunities for personal and professional growth within a supportive team that values hard work and creativity. With a commitment to excellence and a culture that fosters collaboration and fun, Forst is the perfect place for those looking to make a meaningful impact in their careers.
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    Contact Detail:

    Först Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Business Support/ PA

    Tip Number 1

    Familiarise yourself with the specific software and tools mentioned in the job description, such as Excel and any ERP systems like NetSuite. Being able to demonstrate your proficiency in these areas during the interview will set you apart from other candidates.

    Tip Number 2

    Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in a fast-paced environment. This will help illustrate your ability to thrive under pressure, which is crucial for this role.

    Tip Number 3

    Research Forst and their products thoroughly. Understanding their market position and customer base will allow you to speak knowledgeably about how you can contribute to their success during the interview.

    Tip Number 4

    Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and the company, and it also gives you a chance to assess if the company culture aligns with your values.

    We think you need these skills to ace Business Support/ PA

    Excellent Excel Skills
    Strong Interpersonal Skills
    Attention to Detail
    Proactive Attitude
    Organisational Skills
    Time Management
    Customer Account Management
    Data Handling and Reporting
    Familiarity with ERP Systems (e.g., NetSuite)
    Effective Communication Skills
    Ability to Prioritise Tasks
    Experience in Administrative Support
    Event Coordination
    Budget Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in sales or marketing. Emphasise your proficiency with Excel and any experience with ERP systems like NetSuite.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and proactive nature. Mention specific examples of how you've successfully managed complex processes or supported executives in previous roles.

    Highlight Key Skills: In your application, clearly outline your strong interpersonal skills and ability to communicate professionally with both customers and internal stakeholders. This is crucial for the role.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Attention to detail is key for this position, so ensure your application reflects that quality.

    How to prepare for a job interview at Först

    Showcase Your Organisational Skills

    As a Business Support/PA, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to thrive in a fast-paced environment.

    Demonstrate Your Tech Savviness

    Since the role requires proficiency in Excel and possibly other software, be ready to discuss your experience with these tools. You might even want to mention specific functions or features you are comfortable using.

    Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving skills. Think about scenarios where you had to manage customer orders or handle tight deadlines, and be prepared to explain your thought process and actions.

    Highlight Your Communication Skills

    Strong interpersonal skills are crucial for this role. Be prepared to discuss how you've effectively communicated with customers and colleagues in previous positions, especially in high-pressure situations.

    Business Support/ PA
    Först
    F
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