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- Tasks: Support the Executive Director in managing operations and delivering exceptional events.
- Company: Join a passionate team at a unique racing and events venue.
- Benefits: Dynamic work environment with opportunities for growth and impact.
- Why this job: Perfect for problem-solvers who love event delivery and building relationships.
- Qualifications: 2 years in venue or event operations; strong organisational skills required.
- Other info: Flexible, collaborative culture with a focus on safety and high standards.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you an organised, hands-on operator who thrives in fast-paced venues? We are looking for a proactive Business Manager to support the Executive Director with the operational, commercial and logistical delivery of a busy racing and events venue. This is a varied, people-focused role where no two days are the same—perfect for someone who loves problem-solving, event delivery, and building strong relationships across teams, suppliers and customers.
Responsibilities
- Support the Executive Director in overseeing catering and operational teams to ensure exceptional customer experiences.
- Lead and deliver non-catering events including self-catered weddings and bespoke functions.
- Take a hands-on approach to day-to-day venue operations, stepping in wherever needed.
- Assist the Hospitality & Events Manager with show rounds, planning and customer engagement.
- Manage logistical preparation for racedays and events, working closely with operations and catering.
- Build strong relationships with key customers, sponsors, contractors and industry stakeholders.
- Act as a main point of contact for on-site queries, including annual members, owners and trainers.
- Uphold the venue's brand values, ensuring facilities and service levels meet the highest standards.
- Support safe working practices across the venue in line with H&S and operational policies.
- Assist with marketing coordination—liaising with sales and marketing teams to create content and campaigns.
- Oversee operational areas such as cleaning rotas, site setup, signage, suppliers and compliance.
- Manage raceday logistics including steward coordination, pass systems, racecards, bookmaking areas and supplier communications.
- Ensure non-raceday event setup, breakdown and costings are delivered professionally and efficiently.
- Foster a flexible, collaborative working culture within the team.
Qualifications
Essential
- Minimum 2 years' experience in venue or event operations—stadia or racing experience is an advantage but not essential.
- Strong organisational and logistical planning skills.
- Experience coordinating event build, delivery and breakdown.
- Confident communicator with the ability to build relationships with stakeholders and customers.
- A proactive, problem-solving mindset with strong attention to detail.
- Hard-working, flexible and a strong team player with a positive attitude.
Desirable
- Experience in customer engagement roles.
- Background in supporting marketing or sales teams.
- Understanding of H&S procedures, risk assessments, COSHH and safe systems of work.
Why join?
You will be part of a passionate, supportive team in a unique and exciting events environment—working on racedays, weddings, hospitality events and venue operations with real opportunity to make an impact. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Business Manager in Fontwell employer: FORS Europe
Contact Detail:
FORS Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in Fontwell
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for event management shine through. Share your experiences and how you’ve tackled challenges in past roles—this is your time to stand out!
✨Tip Number 3
Be proactive! If you see a venue or event company you love, don’t wait for them to post a job. Reach out and express your interest. Sometimes, creating your own opportunity can lead to amazing results!
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. Make sure to keep an eye on our listings and apply directly—it’s the best way to ensure your application gets noticed!
We think you need these skills to ace Business Manager in Fontwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational and logistical planning skills, as well as any relevant event operations experience. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive mindset and problem-solving abilities. Share specific examples of how you've successfully managed events or built strong relationships in previous roles. We love a good story!
Show Your Passion for Events: In your application, let us know why you're excited about working in a fast-paced events environment. Share your enthusiasm for racing and events, and how you can contribute to creating exceptional customer experiences. We’re all about passion here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy—just a few clicks and you’re in!
How to prepare for a job interview at FORS Europe
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its history, the types of events it hosts, and its brand values. This will not only show your genuine interest but also help you tailor your answers to align with their operational goals.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully tackled challenges in event operations or customer engagement. Highlight how your proactive approach led to positive outcomes, as this role requires a hands-on operator who thrives in fast-paced environments.
✨Emphasise Team Collaboration
This position is all about building strong relationships across teams and stakeholders. Be ready to discuss how you've worked collaboratively in previous roles, and share instances where your teamwork made a significant impact on event delivery or customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that demonstrate your enthusiasm for the role. Inquire about the types of events they’re planning for the future or how they measure success in customer engagement. This shows you're not just interested in the job, but also in contributing to their vision.
