At a Glance
- Tasks: Support users and maintain IT infrastructure across multiple sites.
- Company: Friendly tech company based in London with a collaborative team.
- Benefits: Competitive salary, pension contributions, and a paid volunteer day.
- Other info: Smart-casual dress code and opportunities for career growth.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Experience in IT support and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting an IT Engineer to join our friendly team in our London office. This position is an ideal opportunity for someone who already has some experience in a similar role and is looking to build upon this experience and learn new skills to continue their career.
As an IT Engineer, you will carry out all manner of IT support duties, including first/second line support to users across the firm, including three remote sites. Regular travel to our other UK offices will be required, occasionally at short notice.
Main duties and responsibilities:
- You will play a key role in supporting users across all Forresters’ offices while helping to maintain and improve the organisation’s IT infrastructure.
- The role involves participating in IT projects, maintaining documentation, and providing technical support across servers, networking, databases, and end-user systems.
- Leading and supporting IT projects, including server installations, database management, and IT security initiatives.
- Installing and configuring computer hardware and software.
- Providing technical support for users, including troubleshooting hardware, software, and peripheral issues.
- Liaising with third‑party support providers to resolve technical problems.
Essential skills required for this role:
- Demonstrable experience working in a fast‑paced IT support environment in a professional services company.
- Strong communication skills, with the ability to interact professionally with users, colleagues, management, and third‑party providers both in person and over the phone.
- Able to deal with queries efficiently, prioritising and logging issues, and acting accordingly.
Essential technical skills:
- Server builds, including application software.
- Workstation and laptop builds (Windows 11, device imaging).
- Creating and maintaining users (e.g., Windows AD domain 2016 and above, Entra, Exchange Online, MS Office 365).
Qualifications:
- Microsoft certifications.
- COMPTIA certifications.
Employee Assistance Programme. Mutual pension contribution of up to 5%. Smart‑casual dress code. Giving Something Back – a paid day off once a year to volunteer at a charity of your choice.
IT Engineer in London employer: Forresters is a firm of UK and European Pa
Forresters is an excellent employer for IT Engineers, offering a supportive and collaborative work environment in the heart of London. With opportunities for professional growth through hands-on experience in diverse IT projects and a commitment to employee well-being, including a generous Employee Assistance Programme and a paid volunteer day, we foster a culture that values both personal and professional development. Join us to enhance your skills while contributing to a dynamic team dedicated to maintaining cutting-edge IT infrastructure across multiple locations.
Contact Details:
Forresters is a firm of UK and European Pa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common IT Engineer interview questions and practice your responses. Make sure you can showcase your technical skills and experience confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to stand out!
We think you need these skills to ace IT Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Engineer role. Highlight your relevant experience, especially in IT support and any projects you've worked on that align with our needs. We want to see how your skills fit into our friendly team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our IT projects. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention your experience with server builds, Windows AD, and any Microsoft or COMPTIA certifications you have. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Forresters is a firm of UK and European Pa
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to server builds, workstation setups, and user management. Be ready to discuss your experience with Windows 11, Microsoft 365, and any relevant certifications you hold. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Show Off Your Communication Skills
Since the role involves interacting with users and third-party providers, practice explaining technical concepts in simple terms. Think of examples where you've successfully resolved issues for users, highlighting your ability to communicate clearly and professionally.
✨Prepare for Scenario Questions
Expect questions that put you in real-life IT support scenarios. Prepare to explain how you would troubleshoot a hardware issue or manage a software installation. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. Since they emphasise teamwork and community involvement, think about how you can contribute to this environment. Mention your interest in their Employee Assistance Programme and volunteering opportunities to show you're aligned with their ethos.
