At a Glance
- Tasks: Provide essential admin support and manage reception duties in a dynamic environment.
- Company: Join a friendly team that values collaboration and efficiency.
- Benefits: Enjoy 28 days holiday plus public holidays, with flexible working hours.
- Other info: Opportunity for full-time work during holidays and a tidy, welcoming workspace.
- Why this job: Gain valuable experience in a supportive role while developing your organisational skills.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Working pattern options: Monday, Tuesday and Wednesday 9.00am to 5.00pm - 21 hours or Monday 9.00am to 5.00pm, Tuesday and Wednesday 10.00am - 2.00pm - 15 hours or Monday 9.00am to 5.00pm, Tuesday and Wednesday 1.00pm - 5.00pm - 15 hours. You should also be able to work full time to cover holidays.
Holiday entitlement: 28 days in addition to public holidays pro rata.
Job purpose: To provide administrative support.
Key responsibilities and accountabilities:
- Reception – tasks shared with Receptionist:
- Putting calls through to relevant person or taking messages as appropriate.
- Dealing with visitors.
- Date stamping hand delivered post for distribution.
- Sorting incoming faxes for distribution and notifying staff when a fax has arrived.
- Making appointments when secretaries are not available.
- Forward details of voicemail messages to the appropriate recipient.
- Maintain reception area, library and interview room. Keep tidy including restocking of marketing material when necessary.
- Preparing the post to be sent out either through the Post Office, Courier or the DX system.
- Taking Recorded Delivery mail to the Post Office and delivering hand deliveries in the town when required.
- Preparing files for storage and retrieving stored files and updating the computer system.
- Maintaining, storing and retrieving deeds from store.
- Scheduling, inputting and maintaining the database for the deeds on the computer system.
- Making refreshments for visitors or meetings as requested.
- Shredding of confidential documents as and when requested including recording of destruction.
Receptionist/clerical assistant employer: Forrester Sylvester Mackett
Contact Detail:
Forrester Sylvester Mackett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/clerical assistant
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your skills and experiences related to the receptionist role.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, so make sure you look professional and polished. It shows respect for the position and the people you'll be working with.
✨Tip Number 4
Follow up after your interview with a thank-you email. It's a nice touch that keeps you on their radar and reinforces your interest in the position. Plus, it gives you another chance to highlight why you're the perfect fit!
We think you need these skills to ace Receptionist/clerical assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills fit with the receptionist and clerical assistant role, so don’t hold back on showcasing your admin prowess!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Keep it friendly and professional, and don’t forget to mention your availability for the working patterns we’ve outlined.
Show Off Your Communication Skills: As a receptionist, communication is key! In your application, highlight any experience you have in dealing with visitors or managing calls. We love candidates who can demonstrate their ability to connect with people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Forrester Sylvester Mackett
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Receptionist/Clerical Assistant. Familiarise yourself with tasks like handling calls, managing visitors, and maintaining the reception area. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
As a receptionist, clear communication is crucial. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to simulate the interview environment and get comfortable with speaking about your experiences.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks effectively. Think of examples where you've successfully organised files, scheduled appointments, or maintained a tidy workspace. Highlighting these skills will show that you can handle the administrative support required for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for filing and communication, or how they handle busy periods. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.