At a Glance
- Tasks: Be the friendly face of our office while handling calls and supporting admin tasks.
- Company: Join a dynamic team in a professional environment with a focus on collaboration.
- Benefits: Enjoy 28 days holiday, competitive pay, and a supportive work culture.
- Other info: Great opportunity for career growth in a welcoming workplace.
- Why this job: Perfect for those who love interacting with people and want to gain valuable experience.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
The predicted salary is between 20000 - 30000 £ per year.
Job purpose: Receptionist/clerical assistant
To carry out the role of receptionist and provide administrative support
Key responsibilities and accountabilities
Reception
- 1. Answering the telephone via the switchboard and putting calls through to fee earners, secretaries, or other members of staff.
- 2. Retrieving the messages left on the answer phone overnight and distributing.
- 3. Dealing with the public and directing clients to waiting area/interview room.
- 4. Purchasing the milk and other sundries for the office.
- 5. Checking fee-earner availability on the computer.
- 6. Using Partners for Windows as necessary.
- 7. Sorting files for destruction.
- 8. Date stamping hand delivered post for distribution.
- 9. Sorting incoming faxes for distribution.
- 10. Notifying staff when a fax has arrived on the reception fax machine and putting it in the tray to await collection.
- 11. Photocopying
- 12. Daily banking
- 13. Putting out A frame board
- 14. Keeping marketing material tidy and up to date
- 15. Accounting duties including petty cash, banking, taking payments and recording payments.
- 1. Opening, date stamping and logging in post on case management system.
- 2. Preparing the post to be sent out either through the Post Office.
- 3. Collection and delivery of GPO mail to the post office each day.
- 4. Taking Recorded Delivery mail to the Post Office and delivering hand deliveries in the town when required.
File Storage and Retrieval
- 1. Preparing files for storage - putting files together, numbering them and inputting information onto the computer.
- 2. Retrieving stored files and updating the computer system.
- 3. Inputting data onto the system following the completion of the annual file destruction process.
Deeds
- 1. Responsible for maintaining, storing and retrieving deeds and files.
- 2. Inputting and maintaining the database for the deeds on the computer system.
Other Duties
- 1. Opening the post first thing in the morning.
- 2. Making refreshments for visitors or meetings as requested.
- 3. Carrying out all other general reception duties.
- 4. General filing, photocopying and other duties as required by fee earners.
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Receptionist/clerical assistant in Frome employer: Forrester Sylvester Mackett
Forrester Sylvester Mackett is an excellent employer, offering a supportive work culture that values organisation and reliability. Employees benefit from opportunities for professional growth and development, all while working in a dynamic environment that prioritises teamwork and customer service. Located in a vibrant area, the company provides a unique chance to engage with diverse clients and contribute meaningfully to the community.
Contact Details:
Forrester Sylvester Mackett Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/clerical assistant in Frome
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Before any interview, we should run through common questions and our responses. This will help us feel more confident and articulate when it’s our turn to shine.
✨Tip Number 3
Dress the part! Even if the office vibe is casual, looking smart and professional can make a great first impression. Let’s show them we mean business right from the get-go.
✨Tip Number 4
Finally, don’t forget to follow up after the interview! A quick thank-you email can go a long way in keeping us on their radar. Plus, it shows our enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist/clerical assistant in Frome
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to tailor your application specifically for the receptionist role. Highlight relevant experience and skills that match the job description, like your ability to handle calls or manage administrative tasks efficiently.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your experience and skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Forrester Sylvester Mackett
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist and clerical assistant. Familiarise yourself with tasks like answering calls, managing post, and using software like Partners for Windows. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
As a receptionist, clear communication is key. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to simulate the interview environment. This will help you feel more at ease when discussing how you would handle calls and interact with clients.
✨Showcase Your Organisational Skills
Highlight your ability to stay organised and manage multiple tasks. Bring examples of how you've successfully handled busy periods in previous roles, whether it’s sorting files or managing incoming mail. This will reassure the interviewer that you can keep everything running smoothly in a fast-paced environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer beyond just answering questions.
