VP, CIO Executive Partner

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An Executive Partner (EP) in the Forrester executive program for technology executives is a client’s trusted advisor and thought partner. In this role, you will help senior technology executives and their teams develop customer-focused high-performance IT strategies to help their organizations adapt to change, be resilient to shocks, and enable the creativity of their people. The successful candidate will also play a critical role in the operation of the internal Forrester research and sales ecosystems. As a full member of the Forrester research organization, EPs identify potential research topics, connect researchers with forward-looking clients, participate in research partnerships with sales, communicate Forrester’s value proposition to clients, identify opportunities for consulting support, and contribute directly to Forrester’s revenue goals for the executive programs business.

The CIO Executive Partner is primarily responsible for client delivery and retention; the EP also plays a key role in identifying sales expansion opportunities for Forrester. They must possess the relevant executive-level technology experience and strategic thought-leadership to challenge clients’ thinking. Specifically, the Executive Partner will:

• Serve as a strategic business advisor to executive program clients by applying Forrester’s research and drawing upon practitioner experience.
• Develop a comprehensive understanding of a client’s key priorities, environment and personal aspirations.
• Provide candid, actionable feedback on strategies/initiatives.
• Help each client identify and make decisions critical to success.
• Bring the best of the Forrester ecosystem (spanning research, consulting and events) to clients in a timely and tailored fashion.
• Manage 15 to 20 senior client relationships.
• Partner with sales and customer service teams to deepen client-account relationships.
• Create a comprehensive delivery plan grounded in Forrester intellectual property (e.g., decision tools, frameworks and research).
• Represent the voice of the customer to assist Research with content creation.
• Provide proactive business development support to Forrester’s sales organization to nurture opportunities identified by sales.
• Be a thought leader in the technology space by representing Forrester in social media channels and by speaking at external events.

Job Requirements:

• Fifteen-plus years of proven experience in technology leadership either as a Chief Information Officer (CIO), Chief Technology Officer (CTO), Chief Digital Officer (CDO) or other senior technology executive; or a senior consultant to those in technology leadership roles.
• Intimate familiarity and understanding of the IT industry and the role of the CIO (including digital transformation, executive management, change management, cybersecurity, business model innovation, automation and intelligent systems, digital strategy and trends, use of metrics, etc.).
• In-depth understanding of the business value of IT and the alignment of business and IT strategies.
• A strong executive presence and the ability to create positive impressions with C-suite executives through all channels of communication.
• Strong collaboration, partnering and influencing skills.
• Forrester values of client-focus, collaboration, courage, integrity and quality.
• Superior presentation skills.

Here at Forrester we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out.