Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support homeowners by handling queries and coordinating repairs efficiently.
- Company: Reputable homebuilder with a strong customer care focus.
- Benefits: Competitive pay at £13.50ph and flexible temporary contract until July 2026.
- Other info: Immediate start available; perfect for students seeking temporary work.
- Why this job: Gain valuable experience in customer service within the construction industry.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 28000 - 30000 £ per year.
Temporary contract till July 2026
About the role
We are currently recruiting for a Customer Care Coordinator to support a well-established and reputable homebuilder for a temporary assignment. This role will involve supporting the customer care team by ensuring homeowner queries and property issues are handled efficiently and professionally.
Key Responsibilities
- Handling incoming calls from homeowners and responding to customer enquiries
- Logging property defects and issues on the Clixifix system
- Liaising with contractors and customers to schedule required repairs
- Following up with customers to confirm works have been completed to a satisfactory standard
- Responding to customer emails and maintaining clear communication throughout the process
Requirements
The successful candidate will have excellent communication skills, strong organisational ability, and previous customer service or administration experience. Experience working within a homebuilders/construction environment – desirable.
How to apply
For further information about this opportunity please call Katie at Forrest Recruitment for a confidential discussion – or forward your CV for immediate consideration. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
Temporary Customer Care Coordinator in London employer: Forrest
Contact Detail:
Forrest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Care Coordinator in London
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your customer service experience and how it relates to the role.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you're engaged and eager to learn more about the team and the company culture.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace Temporary Customer Care Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the Customer Care Coordinator role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this temporary position and how your background aligns with our needs at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and professionally. We love candidates who can express themselves well!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Forrest
✨Know the Company
Before your interview, take some time to research the homebuilder you'll be working with. Understand their values, recent projects, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Care Coordinator, communication is key. Prepare examples from your past experiences where you've effectively handled customer queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Familiarise Yourself with Clixifix
Since you'll be logging property defects on the Clixifix system, it’s beneficial to familiarise yourself with how it works. If you can, watch tutorial videos or read up on its features. Mentioning this knowledge in your interview will demonstrate your proactive attitude.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of queries you’ll handle, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.