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- Tasks: Support customers and manage pricing offers in a fast-paced environment.
- Company: Join a busy and supportive team in Warrington.
- Benefits: Competitive salary up to £30,000 and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and communication.
- Why this job: Make a real difference in customer support while developing your skills.
- Qualifications: Experience in customer support and strong organisational skills required.
The predicted salary is between 30000 - 30000 £ per year.
We are recruiting for a Customer Support Coordinator to join a busy and supportive team in Warrington. This is a fantastic opportunity for someone with strong administration, customer service, and SAP experience who thrives in a fast-paced environment.
Key Responsibilities
- Create and amend pricing offers within SAP
- Investigate and resolve invoice queries
- Process credit requests and SAP credits
- Support monthly team targets and task completion
- Respond to pricing queries from customers and internal teams
- Process and maintain customer account requests
- Maintain communication regarding customer accounts
- Complete customer pricing and product spreadsheets
- Handle incoming customer calls and enquiries
- Manage monthly pricing renewals in SAP
- Liaise with suppliers regarding pricing updates
- Order products and maintain PO records
- Provide reports and pricing information to managers
- Request proof of delivery documents for customers
Experience/Skills required
- Previous experience in customer support, coordination, or administration
- SAP experience desirable
- Strong communication and organisational skills
- Excellent attention to detail
- Confident using Microsoft Office, particularly Excel
- Able to work effectively in a team environment
Customer Support Coordinator in Warrington employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Coordinator in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Support Coordinator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your answers. We all know that confidence is key, so the more you prepare, the better you'll shine when it’s your turn to impress.
✨Tip Number 3
Show off your skills! If you’ve got experience with SAP or Excel, be ready to discuss specific examples of how you've used these tools in past roles. We want to see how you can bring that expertise to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team!
We think you need these skills to ace Customer Support Coordinator in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer support and administration. We want to see how your skills align with the role, so don’t be shy about showcasing your SAP experience and any achievements that demonstrate your attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Support Coordinator role. Share specific examples of how you've thrived in fast-paced environments and how you’ve tackled challenges in previous roles.
Show Off Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your written application reflects your strong communication skills. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Forrest Recruitment
✨Know Your SAP Inside Out
Since the role requires SAP experience, make sure you brush up on your knowledge of the system. Familiarise yourself with creating and amending pricing offers, processing credit requests, and managing customer accounts within SAP. Being able to discuss specific examples of how you've used SAP in previous roles will definitely impress.
✨Show Off Your Customer Service Skills
Prepare to share examples of how you've handled customer queries or resolved issues in the past. Think about times when you went above and beyond for a customer. This will demonstrate your strong communication skills and ability to thrive in a fast-paced environment, which is key for this role.
✨Be Detail-Oriented
Attention to detail is crucial for a Customer Support Coordinator. Bring along examples of how you've maintained accuracy in your work, whether it's through managing spreadsheets or handling invoices. You might even want to mention any tools or methods you use to ensure nothing slips through the cracks.
✨Team Player Vibes
This position involves working closely with a team, so be ready to discuss how you collaborate with others. Share experiences where you supported team targets or helped colleagues with their tasks. Highlighting your ability to work effectively in a team will show that you're a great fit for their supportive environment.