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For Companies At a Glance
- Tasks: Manage customer orders and ensure high levels of satisfaction in a dynamic environment.
- Company: Join one of the UK's leading distribution firms with great transport links.
- Benefits: Enjoy free parking, 25 days annual leave, and opportunities for progression.
- Why this job: Be part of a team that values communication and customer relationships.
- Qualifications: Experience in sales admin and knowledge of ERP systems are a plus.
- Other info: Exciting career growth opportunities await in a supportive workplace.
One of the UK’s leading distribution firms, close to motorway, bus and tram links have an exciting new vacancy:
- Free Parking
- 25 days annual leave + bank holidays
- Progression opportunities
Desirables:
- Sitting within the supply chain and customer services team, responsible for managing the end-to-end order process
- Processing customer orders within agreed timescales onto the ERP system
- Identifying any supply chain/stock issues; providing customers with updated delivery information or alternative solutions
- Confirming delivery dates, liaising with suppliers, through to ensuring successful delivery
- Playing a key part in maintaining high levels of customer satisfaction, ensuring supplier performance is consistently being achieved
- Raising and chasing purchase orders with suppliers, monitoring stock levels
- Providing regular customer updates, working to KPI targets
- Month end reporting
Essentials:
- Proven sales admin order processing experience within a manufacturing/distribution setting
- Knowledge of an ERP system/stock system are desirable
- Pro-active, dynamic individual with bags of enthusiasm
- Excellent communication skills and experience in building & maintaining strong relationships with customers and suppliers
For further information about this opportunity please forward your CV to Lisa for immediate consideration. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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Customer Service Coordinator in Trafford Park employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator in Trafford Park
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show that you’re not just a fit for the role, but also for the team. Tailor your answers to reflect how your skills align with their needs.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. The more comfortable you are talking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Coordinator in Trafford Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales admin order processing experience and any knowledge of ERP systems to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Customer Service Coordinator role. Share specific examples of how you've maintained high levels of customer satisfaction in previous roles.
Show Your Enthusiasm: We love a pro-active and dynamic individual! Let your personality shine through in your application. A bit of enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: For the best chance of being considered, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re in the loop with updates!
How to prepare for a job interview at Forrest Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of the customer service role. Familiarise yourself with the order process, ERP systems, and how to handle supply chain issues. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with customers and suppliers, practice articulating your thoughts clearly. Prepare examples of how you've built strong relationships in previous roles. This will demonstrate your ability to maintain high levels of customer satisfaction.
✨Be Proactive in Your Approach
During the interview, highlight instances where you took initiative to solve problems or improve processes. Employers love a dynamic individual who can think on their feet and bring enthusiasm to the team.
✨Prepare for KPI Discussions
Understand what KPIs are relevant to the role and be ready to discuss how you've met or exceeded targets in the past. This shows that you’re results-driven and can contribute to the company's success right away.
