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For Companies At a Glance
- Tasks: Manage the reception and clinic services, ensuring smooth operations daily.
- Company: Join a leading healthcare provider making a difference in people's lives.
- Benefits: Enjoy a competitive salary and a supportive work environment with potential for growth.
- Why this job: Be part of a dynamic team, enhancing patient experiences and contributing to healthcare excellence.
- Qualifications: Experience in healthcare reception and knowledge of CQC regulations required.
- Other info: This is a 12-month fixed-term contract covering maternity leave.
The predicted salary is between 24500 - 26500 £ per year.
Job Description
Reception Manager. Bolton. 9am – 5pm Mon – Fri. 12 month FTC ( covering mat leave ) £24,500 – £26,500 doe
Working for a leading healthcare provider, you will be responsible for overseeing the Reception and clinic services on a day to day basis. Duties will include;
- Based on front desk, welcoming visitors and patients into the building
- Overseeing one other Receptionist and two cleaners
- Ensuring the co-…
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Reception Manager employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarise yourself with the specific healthcare regulations, especially CQC standards. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in a healthcare environment.
✨Tip Number 2
Highlight any previous experience you have in managing a team, particularly in a reception or healthcare setting. Be ready to discuss how you’ve successfully led a team and ensured smooth operations in past roles.
✨Tip Number 3
Prepare to showcase your customer service skills. As a Reception Manager, you'll be the first point of contact for patients and visitors, so think of examples where you've gone above and beyond to provide excellent service.
✨Tip Number 4
Network within the healthcare community. Attend local events or join online forums related to healthcare management. This can help you gain insights into the role and potentially connect with others who can refer you to opportunities.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in reception roles, particularly within the healthcare sector. Emphasise any previous responsibilities that align with the duties mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key requirements of the Reception Manager role. Mention your familiarity with CQC regulations and your experience in managing a team, as well as your ability to ensure smooth clinic operations.
Highlight Key Skills: In your application, focus on skills such as customer service, team management, and organisational abilities. Provide examples of how you've successfully handled similar responsibilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Reception Manager.
How to prepare for a job interview at Forrest Recruitment
✨Showcase Your Reception Experience
Make sure to highlight your previous experience in a reception role, especially within the healthcare sector. Discuss specific examples of how you've managed front desk operations and interacted with patients to demonstrate your suitability for the position.
✨Familiarise Yourself with CQC Regulations
Since knowledge of CQC regulations is crucial for this role, take some time to review these guidelines before your interview. Being able to discuss how you have adhered to or implemented these standards in past roles will show your understanding and commitment to compliance.
✨Prepare for Team Management Questions
As you'll be overseeing another receptionist and two cleaners, be ready to answer questions about team management. Think of examples where you've successfully led a team, resolved conflicts, or improved team performance to illustrate your leadership skills.
✨Demonstrate Problem-Solving Skills
The role involves ensuring smooth clinic operations and addressing any facilities issues. Prepare to discuss scenarios where you've effectively solved problems or improved processes in a busy environment, showcasing your ability to think on your feet.
