At a Glance
- Tasks: Lead and inspire a dynamic operations team to achieve excellence.
- Company: Join a growing company in Liverpool focused on exceptional service.
- Benefits: Competitive salary up to £30k, career development, and a supportive work environment.
- Other info: Opportunity for continuous improvement and personal growth.
- Why this job: Make a real impact by fostering a high-performing team culture.
- Qualifications: Experience in team leadership and a passion for operational excellence.
The predicted salary is between 30000 - 30000 £ per year.
Operations Team Leader Permanent Liverpool Up to 30k DOE We are looking for a motivated, proactive, and inspiring Operations Team Leader to join a growing team based in Liverpool.
This is an exciting opportunity for an experienced team leader who is passionate about delivering exceptional service, developing high-performing teams, and driving operational excellence.
Reporting to the Operations Manager, you will lead the Case Management department, including Clinical Leads and Case Managers.
You will play a key role in creating a positive, high-performing culture where innovation, accountability, and continuous improvement are at the forefront.
Key Responsibilities * Lead, motivate, and develop the Operations team. * Foster a positive, high-performing team culture. * Conduct regular 1:1s and performance reviews. * Allocate workloads and oversee daily operations. * Monitor productivity, quality, and service standards. * Provide coaching, feedback, and resolve team issues. * Manage absence procedures, including return-to-work interviews. * Set team objectives and monitor progress. * Communicate team performance and challenges to the Operations Manager. * Drive continuous improvement and process efficiency. * Promote a data-driven approach to decision-making. * Build positive customer relationships and support service delivery. * Lead regular team me...
Operations Team Leader employer: Forrest Recruitment
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