At a Glance
- Tasks: Coordinate schedules and manage customer enquiries in a fast-paced environment.
- Company: Supportive and growing business in Newcastle Under Lyme.
- Benefits: Competitive salary, permanent employment, and career development opportunities.
- Other info: Enjoy a stable job with opportunities for progression.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Experience in scheduling or coordination, with strong communication skills.
The predicted salary is between 26325 - 32175 £ per year.
Permanent position in Newcastle Under Lyme with a salary of £28,500 - £30,000 DOE. 40 hours per week, including one Saturday per month (9am-2pm) with TOIL.
Key Responsibilities:
- Handling inbound customer enquiries and resolving issues professionally
- Speaking with customers to understand repair requirements and circumstances
- Scheduling and coordinating engineers' appointments and workloads
- Managing diaries and prioritising urgent cases
- Maintaining accurate records and updating internal systems
- Delivering excellent customer service in a fast-paced environment
Skills and Experience Required:
- Previous experience in a scheduling, planning, or coordination role
- Strong communication and customer service skills
- Excellent organisational and time-management abilities
- Ability to remain calm, empathetic, and professional in challenging situations
- Strong administrative and computer skills
What the Company Offers:
- Competitive salary of £28,500–£30,000 DOE
- Permanent, stable employment
- Supportive and growing business environment
- Opportunities for career development and progression
For more information regarding the above role, forward your CV for consideration!
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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Scheduler in Newcastle under Lyme employer: Forrest Recruitment
As an HR Manager in the vibrant Manchester City Centre, you will join a dynamic and supportive work culture that values independence and innovation. The company offers flexible working arrangements, competitive salary, and opportunities for professional growth, allowing you to shape your role and make a significant impact within a thriving business. With a commitment to employee wellbeing and development, this is an excellent employer for those seeking meaningful and rewarding employment.
